Playfair Residences

Management shirk the responsibilities of landlords regularly. Ant infestations and nothing ever done about it. Falsely advertised a pool that is not and has never been open for over a year. Rent increases every year without justification, while property values drop everywhere. Inaccessible building. If you drive, look forward to a triple door entry from the back with no accessibility buttons, and an unsalted, slippery parking lot. Will not accommodate you. They don’t proactively change air filters in units despite it being their obligation. They are entirely willing to save money at the expense of your health and safety. Rent increases every year for poor service and a poorly maintained building. It looks outwardly clean, but it is lipstick on a pig. DON'T RENT HERE. YOU CAN FIND MUCH BETTER PLACES FOR CHEAPER.

I have lived in this building for 5 years and watched it deteriorate slowly. Now it's common to have your Amazon packages stolen, services to be out we have not had a pool since before the pandemic and still don't. The police are here often. Someone was shot in the parking lot recently and I was srverely assaulted in the elevator by another tenant. They refuse to evict her. The office staff are highly unprofessional. They'll act like they are kind and that they care until you have a genuine problem then they ignore, teen get rude. They're trying to make life difficult for older tenants so they can charge more rent. Don't believe the few "positive" reviews. They're the staff and their friends.

BEWAR BEWAR BEWARE!!!! Far too overpriced in the current market, and they will STILL want to increase your rent every year. They advertise a functional pool. The pool has not been open for over a year, nor has the fitness center. They have signalled that they intend to CHARGE A FEE to use the pool if it ever re-opens, despite advertising it as freely available and a courtest that they are happy to offer tenants. They will try to strongarm you into doing things that are not legally required, but will say they are required by law, all while not performing their legal duties as landlords / property owners. Pests galore. Only benefit is that the other tenants seem nice, for the most part. Parking lot is very crowded, inaccessible, and really only suited to one-way traffic due to ongoing construction. Of course, Playfair is willing to sacrifice the comfort, health and safety of current tenants in the hopes of making more money from the new building they are constructing. The office staff are dishonest and disrespectful. They will contact you immediately if they want something, but are impossible to reach if you need anything. They will fight you tooth and nail if you request that they undertake any of their duties as property owners / managers.

I have so much to say about Playfair residences and their property management company G & S rental/regal management. We had the utter worst experience ever moving into this place. First we had plenty of issues with the apartment Cracks, terrible balcony paint conditions and issues with the fans and cooling system Management was unresponsive and would not pick up my calls but if I called from a different number they would pick up immediately. They would dodge and avoid my emails for weeks and they could never give concrete answers. Submit a work request and you won’t hear a peep from them for months. Issues never got fixed. Ladies working in the office are nice but they are useless. There is construction everyday from 7-5pm and it’s LOUD! I’m talking 4-6 men jackhammering all day. If you work from home then this is definitely not the place for you for at least another 4 years from the date of this review they are moving very slowly Units are small and in poor shape and come at high costs some going up to 1650$+++ with no electric included. You are unable to change the temperature in your apartment and sometimes it gets so hot in mid winter that you have all the windows open in your apartment just to be at a reasonable temperature. In the summer the ac doesn’t work. Good luck getting anyone to help you with it. There is notices constantly in the lobby and elevator areas apologizing for everything. They can’t get much right and this is property management it’s not hard. Construction workers sometimes illegally start working at 4-5am and the building will apologize for it but will turn a blind eye to it. I have talked to the other residents on my floor and they have all had similar issues with the management and they are quite frankly sick and tired of them. We are customers here and we get treated like second class citizens. I hope they will clean up their act. The other residents in the building are generally very nice and they are generally the older quite group. You will see a lot of old ladies walking there dogs. The area is beautiful as there’s one of the biggest city parks nearby and a bar and classic Ottawan shawarma place. The 48 comes right to the front door of the 1701 building and is very convenient as you can just get to Billings bridge for groceries. Great for low income families in that aspect. So in final summery I’d like to say the - managements terrible - building condition is deplorable - residents are generally nice - great location

Have lived here for 4 years and I love it. Sure some times the pool is closed for cleaning. The office management ladies are very nice and lenient. But I have to admit I have lived in 7 different buildings this is by far the best. Comes with storage unit, bike storage, and luxurious apartment. I live in the smallest apartment and I still find it bigger then most. All together 5 stars for sure!! I live in 1695 nice people, clean building.

We hate this building with a passion! If you wanna listen to construction from 8am-7pm everyday. Have your apartment wreaking of smoke even if you don't smoke!. Not being able to enter or leave the parking lot because dump trucks are blocking the only lane. Having no green space to let your pets go outside. Having no control over the temperature, and many more horrible qualities, then this place might be for you!

Construction on site everyday from early morning til late night 7days a week. Most profanity & yelling We have ever heard from a construction crew! Brooke Restorations has no respect for tenants living here whatsoever. Even the site manager admitted that no matter how many fines they get from Ottawa By-law...company has "deep pockets" were his words ! Very stressful environment for us long term model tenants. Playfair is and will be losing excellent tenants due to this toxic noise& daily negativity to a once-peaceful community !

It's not a bad building. Great ladies in the office, nice maintenance guys. Overall clean and quiet place. Building is old though, so certain issues do crop up. Very thin walls and lots of hot water issues, especially fall-spring. Edit: Hot water issues have been resolved!

Pretty good building. Had some Rocky situations at the beggining due to a horrible neighbor, but was dealt with by the leasing office. Things have gotten better from the start. Overall, not a bad place to live.

Directions to Playfair Residences with public transportation

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