Walkley Square Apartments

I've occupied a unit with Walkey Apt at 305 Nelson for a year until about 5 months ago. The complex is old, the rent is in my opinion a bit too high, but overall it remains a satisfactory place to live. However, note they lack accountability, as demonstrated by the snarky responses to the constructive reviews. A company should be focused on helping their customers through issues, not completely avoid any responsibility in all matters. If you rent with them, be prepared to solve your own problems.

Great place to live! I've been here for many years and have seen the building continually improving. Rents are very reasonable too! Management has always been very helpful and repairs performed quickly. The tenants on my floor at 1245 walkley all get along well.

I lived in the Nelson St building for 3 years and it wasn't amazing, but it wasn't as bad as what some people say. The apartments are pretty spacious compared to others for the same price and if something needed to be fixed, they were usually pretty quick to do it. Dealing with administration is as difficult as others are saying. Email responses generally ignore the questions you ask and they often do nothing about other people parking in your spot that you pay $95 for.

Lived at 305 Nelson for a few years now. Management is awful, Wendy is extremely rude and dismissive of problems. The intercom system to get into the building is constantly broken and she’ll just reply saying that it’s fine and it’s an issue on the tenants end. Very helpful Also, cockroaches. Been dealing with that for over a year now, but they don’t seem to be getting anywhere with the treatments and the problem is just getting worse. I will say that the work orders are usually responded to quickly and efficiently. When someone other than Wendy deals with it, it gets done in a way that actually helps the tenant. If Wendy sees it first, you can expect to be told that nothing is actually wrong and you shouldn’t be bothering her. Suffice to say, this building is a horrible place to live. It may be affordable, but you definitely pay for it in other ways. It’s just not worth the headache.

I was interested in applying for an apartment but after seeing how they answer to reviews some being constructive criticism, not shady or petty or mean, I will pass. Very disappointing to see this. Instead of offering to talk about their issues they just say "there's no issue, that's what we do". I'm sorry but you're supposed to listen to tenants not talk them down and shut them up.

Has stolen my last month's deposit and continues to refuse to pay me my interest rebate collected on this deposit. Do not rent with them as they will steal from you and deceive you about it. Report them to the police and go to the Landlord Tennant Board.

Honestly I would stay away if I were you. Management is horrible and Wendy is extremely rude. She likes to reply to parts of emails and does not keep up with requests. Don’t bother sending detailed emails, she is also rude and accusatory. For those living under this company don’t forget that you have your tenants rights and look to the Ontario Tribunals Board if you need any help. Most home insurance covers legal matters too, so if you have some it’s worth looking into if you have any concerns if you feel like you are not being listened too. Some insurances offer legal advice helplines, its s great resource! Edit if their reply to this comment isn’t evidence enough that they don’t really care about their tenants, I don’t know what does. Bottom of the line is DON’T RENT WITH THEM. THE OFFICE IS EXTREMELY DIFFICULT TO DEAL WITH. THEY REFUSE TO TAKE RESPONSIBILITY FOR THEIR RUFE STAFF

I am having a hard time getting a hold of anyone who can actually help with a rental with this company. I have no idea why but their phone number doesn't seem to be to anyone local but perhaps is an answering service of some kind. I think this is leading to a severe lack in communication between prospective tenants, current tenants and the actual property management company. Doesn't matter if you call or email, you can't really get a hold of anyone but Larry their maintenance guy downtown for their Sandy Hill units, who is actually a really great person from the few times I have met him. I don't understand why they're so disorganized but it might explain why their listings never seem to change because it seems as though they're struggling to get new tenants because of this issue. The units are pretty nice, there are some logistic issues but that is because old buildings were not made for modern amenities but the units I saw were fabulous. If only I could get a hold of someone who can actually rent to me. EDIT: To respond to the owner; I have been using the official channels you mention and they do not go anywhere. Either you are extremely disorganized or really rude, I am not sure which and chose to give you the benefit of the doubt. The communication issues still remain, I am not the only one who has noted them on google reviews and it is very showing in my mind that you respond to this review but can't to my emails. Since I wasn't contacted in a reasonable time frame, I have had to move forward with a different property management company.

I notice this place has a bad reputation, but I love it! As a single woman, I've always felt safe and the building is very clean. The elevators and laundry machines are well maintained. This location is near absolutely everything! Grocery store, pharmacy, restaurants, the transit way, everything is within a ten minute walk at most. The building is a bit older, but I think they've done a great job updating it where they can. The rent is very well priced for the area. My simple maintenance requests were always addressed same day. Hydro is not included, but if you use it responsibly, mine is usually no more than $30-40 a month for a 1 bedroom. With the electricity credit for low income individuals, this cost is actually covered. As mentioned by others, yes the building has pharaoh ants super tiny fellows. Honestly, compared to bedbugs or roaches, I'll take these guys any day. If you don't leave food out, generally you won't see too many. The building is very diligent at spraying for the critters and the spray is pet friendly. Overall, great experience compared to other buildings I've lived in!

Having lived here for over 5 years now, I can say it's been great considering the fair price. The building is cleaned often, and the elevators have never been broken. When I needed maintenance in the apartment leaky faucets, broken oven, etc, they sent a repairman within a few hours. I've never had an issue with the parking situation, as I pay for 2 spots 50 ea in the parking garage, where there is ample room for tenants that are willing to pay the nominal fee for covered ! parking. The building is pet-friendly and other tenants have friendly, well-mannered dogs!

Directions to Walkley Square Apartments with public transportation

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