Northland Medical Clinic

I used to see Dr Charlie Zhang at this clinic. He was always approachable, supportive, polite and friendly. I am very grateful for his help and advice. When he was all booked up, I used to see another doctor Dr Awan, as far as I remember. He was also nice. They both were knowledgeable. As for the receptionists, I never had any issues with them I was surprised to see negative reviews. They were always welcoming and professional.

I have been going there for about 8 years and Doctor Awan is always thorough. The problem is the reception at the front. I once showed up for a scheduled appointment only to be told the doctor was sick. No notice or phone call to advise me or to change my appointment. I had a second appointment and showed up on time and as scheduled. Was told the appointment was scheduled for 3 days later.I would have never agreed to that appointment they said I had made since I wouldn’t have been In the country. I understand that mistakes happen, but both times I have had to take time out of my busy schedule. When I brought up my concerns with Dr.Awon I was scolded like I had made the mistake. The reviews speak for themselves.

I’ve been going to Northland medical for a few years now. Dr.awan seems to not care about me as a patient. Terrible doctor. I’ve been peeing blood for a few days now and sent me to get urine, blood, X-ray, and ultrasound to see what was wrong. And was on urgent results list. And booked an appointment to see him for the results. And is now away for 2 weeks. Was an over the phone appointment and tells me to go to the hospital because he doesn’t know. I asked if he could look at the results and again said he did not know. So he didn’t care to even look. Pathetic.

Dr nyunt kyi does not feel like professional help. I have been getting sick 6-7 times a year and I mention this to her when I do get sick and ask if there’s a way to reduce that number and she has always dodged the answer or answers with something that doesn’t help. It has been up to me to contact and solve any health issues and I would have to follow up with her just for her to say “oh wow it looks good”. Planning on switching doctors asap.

Horrible receptionists i have been a patient at this clinic for years and the receptionists are just horrible. I had called on a Wednesday to book an appointment to see my doctor, the receptionist said we don’t have any space until next Monday but you can walk in on Saturday at 10:30 cause that’s when we do walk ins, so I wait until Saturday and walk in at 10:30 and the receptionist says “we don’t do walk ins anymore we are no longer a walk in clinic” even though it says online they do them and someone told me 3 days ago that they do walk ins so I leave and call to make a phone appointment. The earliest appointment date is Tuesday at 9:15 so Tuesday at 9:15 rolls around i wait all day and don’t receive a call. At this rate I’ll be dead before I can even speak to my family doctor. Don’t know what the point of having a family doctor is if its near impossible to see them. The hours also suck 9:00-4:00 they aren’t even open for 8 hours. I like Dr Awan but I will be looking at other clinics due to the receptionists here.

I always have a positive experience here. Dr. Kyi is my family Dr and she is really thorough, helpful, knowledgeable and caring.

I would give this clinic a ZERO RATING. The staff especially the manager here is a joke. Very very rude, disrespectful, very unprofessional. This clinic cares more about the MONEY and not the patients. And everytime you want to book an appointment with the doctor no matter how urgent your condition is, staff would always tell you the doctor is fully booked and next opening would be in two to three weeks. Every single time. The doctor is too busy to see you. I would make sure people know about this on social media.

Lied about being a walk-in clinic, they only take appointments. They also acted super exasperated with me that I dared walk on there with a medical issue needing attention. They didn't even have any clinics that exist on google maps that they could refer me to, giving up trying after one minute.

This clinic is ridiculous , only Covid matters .I have been coughing for like five weeks , no Covid symptom, it’s more like CVA. The receptionist rejected my appointment request because of I don’t have Covid test result. What a world! I called another walk in clinic, they told me five weeks coughing without symptom definitely not Covid. The receptionist was so nice and booked an appointment for me ASAP.

Came here with my girlfriend for the first time because our regular clinic was closed for the weekend. The waiting room was completely full, and with only one attending physician, the time to see a doctor was excruciating - understandable due to the circumstances. BUT: Normally if you go to a clinic while bleeding, you are given priority to be attended to. My girlfriend had to wait almost 2 hours with a bad cut to her hand, while an elderly lady was complaining about chest pain. Two patients that should have had priority, did not get seen in priority sequence. The physician I would have named him, but he did not greet us, seemed rushed and inattentive. After asking about the cut and vaccination history, he promptly took out a Tetanus vaccine...without even asking for permission. My girlfriend has a phobia of needles and after mentioning that, he got extremely defensive, used scare tactics and rushed out of the room saying he has to leave because other people need to see him. We weren't sure what to do, and awkwardly left the clinic. I understand medical clinics get busy, but doctors swear by an oath to provide quality care to all patients. The front end staff were welcoming, efficient, and friendly. However, I will not be returning to this clinic for my health care needs. Thank you.

Directions to Northland Medical Clinic with public transportation

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