Morris Home Hardware

I had an absolutely fabulous experience at Morris Home Hardware. I was there on a Saturday at about 11:00 a.m. to ship something via FedEx. I was unable to prepare any of the documents (shipping and customs) beforehand—I simply came with the item being shipped and the information that I needed from the recipient. All the forms had to be filled out, the item had to be weighed and measured, etc. The store was packed with shoppers and I was the store’s worst nightmare—completely unprepared. As soon as I walked up to the register I was greeted by Logan, who asked me if I needed the item that I was holding shipped. I won’t go into the details of all the things that Logan explained, did, and helped me with. Suffice to say that within 15 minutes I was out the door—my package had been processed. Like I said, the store was packed with shoppers. Logan, however, made me feel like I was the most important person in the store. And I wasn’t even buying anything! I was just shipping a package. While he went to make a copy of my receipt, I had the opportunity to look around at the abundance of items that they stock, though—amazing Paderno kitchen inventory among so many other things! I’ll be back as a shopper, that’s for sure. To the owner(s) of Morris Home Hardware: Thank you. You’ve got a gem (Logan) working for you. Thank you again, Logan.
8 years ago (02-12-2017)

I have read some of the reviews on racism and would like to weight in on this point if I may. I may be an english speaking person with a french name but I am a status Indigenous person. I have worked at Sharky's as a Scuba Instructor for over a year and have never been subject to any issues of racism and discrimination in that time. In my day to day career, I am an advocate for Indigenous Inclusion and Mike has had several very meaningful discussions with me trying to get and understand the other perspectives involved. He has shown genuine concern and interest and is receptive to possible paradigm shifts from the mainstream stories told. I have great respect for Mike as a result of both personal and professional interactions. In my dealings with him as one of his Instructors, he has always been helpful and supportive of his students and staff maintaining a focus on safety and customer service. On a personal level, I have been impressed with his ability have an open mind to different perspectives in the search to find harmony of views.
8 years ago (20-11-2017)

Everything you need you can find it here! Super friendly staff that are just waiting to assist you in any way possible.
7 years ago (16-03-2018)

Lazy staff, belligerent owner. Have not personally witnessed incidents of racism, but have seen enough implication to believe every review that has claimed this. This location relies entirely on its status as a pickup location. Of 5 dropoffs, one has resulted in an actual pickup. I now actively request my packages to be rerouted whenever this is given as an address. This store is so aggressively terrible that I willingly add an additional day and trip to an alternative location so as to avoid it. If you are brave or foolhardy enough to deal with this dump and have to deal with the descent into madness that is picking up a package, take the time to complain to Purolator/FedEx if you have a problem so that future generations may be free this curse.
8 years ago (17-08-2017)

best service in town
7 years ago (03-02-2018)