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Reviews, get directions and information for Canadian Tire

Canadian Tire

About

Serving Canadians since 1922, Canadian Tire is your home for all the everyday things that can help you work, play, and live better.

Address: 1660 Carling Ave, Ottawa, ON K2A 1C5, Canada
Phone: (613) 725-3111
State: Ontario
County: Ottawa Division
City: Carlingwood West - Glabar Park - McKellar Heights
Zip Code: K2A 1C5


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
Fantastic selection! Carling Ave location is the largest store in Canada, so you can imagine that they have everything you could want or need lots of choices of name brands! The store is 2 stories, well lit, has security guards, and is super clean with direct access to Carlingwood Mall. Canadian Tire was 100 years old in 2022!!
The service was smooth and efficient. Booking by phone was easy, and the pre-purchase inspection, safety certificate, and minor repairs were done in 3 hours. The waiting area was convenient for working on my laptop. However, the pricing was a bit high, and the report could use more clarity for non-experts. Overall, a good experience!
This store is amazing. It has everything you could ever need from automotive to pets to outdoor, living, camping and patio furniture to lighting, from door locks to bike locks... Just step inside their newly renovated store and see what you can find!nnI would highly recommend checking out this store and taking your time to get to know it because it is quite a large store but everything is laid out just right, if you need any help, there is a service desk on the main level.nnWhen you first enter the store, they can help you find what you need.. you can also check out their online flyer at:nnHTTPS://WWW.CANADIANTIRE.CAnnThis new store was opened in 2023 and is well worth taking a walk through to see what they have in store for you!nnYours Truly,nnFry~Guy.nGoogle Maps Contributor Since 2006*
I recently had an extremely disappointing experience at the Canadian Tire Carling Tire Garage Center, and I want to warn others to avoid this location—it feels like a scam.nnOn November 10, 2024, I had an appointment for wheel alignment, wheel balancing, and winter tire installation on rims. When I arrived, my appointment was incorrectly set as a steering rod diagnosis, which I hadn’t requested. After correcting this with the associate, I was told the work would take 1.5 to 2 hours. After waiting for 2.5 hours, I finally learned my vehicle had actually been ready earlier, but the associate had neglected to update the system.nnThat night, my family and I went for a drive, and I immediately noticed an unusual noise from the wheels that became noticeable at speeds over 60 km/hr. It sounded like a balancing issue. I double-checked using a thread and laser measurement and recorded the alignment issue on video.nnThe next day, I returned to the garage and spoke to the manager, Al, about the noise and misalignment, but he brushed off my concerns, insisting that alignment issues don’t produce noise. When I invited him to look at the wheels with me, he refused, and he couldn’t explain why my alignment report was partially torn and missing the rear-wheel information. Though he offered to refund the alignment cost, I felt completely disregarded and devalued as a customer.nnAl’s response was the final straw. Before I left, he told me, “If you’re not satisfied with Canadian Tire service, please don’t come back, go somewhere else.” I was shocked and appalled by this dismissal. Does Canadian Tire not value its customers, especially when they raise legitimate concerns?nnThis is the second time I’ve received poor service here, and I worry that other customers, especially those unfamiliar with alignment issues, might be scammed by incomplete or incorrect services.nnAdditionally, I filed a formal complaint with corporate customer service about a month ago, and I still haven’t heard back from them. This silence further demonstrates the lack of accountability and professionalism in dealing with customer concerns.nnAvoid this place—it’s a scam. Protect yourself and take your business elsewhere.
Beautiful store! Spacious and well lit. I had to return an item and there was no hassle from customer service. I did buy a new plug for my bathtub.nnBiggest criticism I have is that it is very difficult to find employees to ask for assistance finding an item. I finally found an employee walking down an aisle while texting on his phone. He pointed me in the direction of where I could find snowshoes as I wanted to look at snowshoes. Later, I came across two employees talking with each other. Meanwhile, there was nobody working in the paint department so good luck if you had a paint question or needed paint mix.
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