Boone Plumbing and Heating Supply Inc

First time buying here. Great friendly knowledgeable staff and unlike the big box stores you don’t know to run around looking for help. Prices are similar to the other stores but you get the extra service at no extra cost.

First visit. Absolute dynamite service and selection. Had my part in stock and found it in 20 seconds. Customer for life after 2 minutes :

Great customer experience! I went to Boone to find a water-inlet hose for my portable washing machine. I was a bit nervous as I had no knowledge or experience when it comes to plumbing. The staff member was patient and took the time to listen to what I am looking for. He was both friendly and professional. Can't recommend a better place for your plumbing needs if you're someone like me who has no knowledge about the subject. Thanks Boone!

I visited Boone Plumbing for the first time yesterday in search of 20 inch whole-house filter cartridges. The counter staff, although polite and attentive, assured me that they were not stocked and to get one it would take about 3 weeks. Same with quick connect tubing valves. I was pretty shocked at this, but it's not unreasonable that a bit-player like me would be politely shown the door. There really isn't any upside to dealing with someone wanting to special-order an 8 dollar part. Inside, it is obvious that Boone is more focused on contractors doing entire buildings with standard, high volume parts.nIf you're in the bigger volume game and you don't want to mess around with retail focused suppliers, Boone's is probably a good place to be looking. They obviously have the stuff to set you up with a thousand feet of tubing and all the PEX accessories your crew can use in short order the stacks of tubing rolls were almost 3 stories high in the back. However, if you're looking for someone to hold your hand and show you the esoteric, one-off solution to the fitting that is no longer made, then steer clear - the retail shops have the staff on hand who can set you up with a few of these, a couple of those and one of them things there and get you back to your weekend plumbing project.nnKudos to the gent at the counter. He never gave me the impression that I was an annoyance which, in hindsight, I must have been - and I accept that. That gracefulness points to a quality that Boone's should be proud of. For that, 4 stars.

This is a local company I would want to like, but I have never been able to buy want I need for my HVAC there, either because they don't have it, or because their customer service is poor. My last attempt was on May 25th. I called because I was looking for a contactor for my AC. They directed my call to a voicemail, and they never bothered calling me back. So I ended up buying the part online the next day. Three strikes you're out.

Directions to Boone Plumbing and Heating Supply Inc with public transportation

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