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Reviews, get directions and information for Moog Audio

Moog Audio

About

Based in Montreal and Toronto, Moog Audio has been serving the music community for over 10 years.

Story

Moog Audio now has 2 stores in Montreal and Toronto. We also operate one of the most visited online music stores in Canada and employ about forty people. We are proud to say we have an amazing recognition throughout the arts and music community.

Mission

Moog Audio's customers are not just customers. They are friends with whom we work to help realizing their projects. Since 2004, we financed, supported and helped over 2000 events. From digital set-ups to large scale events, installations and festivals such as Mutek, Piknic Electronik and Shake Down.

Products

We carry many boutique effects pedals like Zvex, Blackout Effectors, Black Cat, Carl Martin, Copilot FX, Crazy Tube, Coopersonic, Cusack, Death By Audio, Devi Ever, Diamond, Dr Scientist, Dvk, Dwarfcraft, Earthquaker Devices, Electro Harmonix, Empress Effects, Fairfield Circuitry, Freakshow, Fulltone, G2D, HomeBrew, Kemper, Kilpatrick, Mad Professor, Malekko, Red Witch, Roger Mayer, Snazzy FX, Xotic, and more.

We carry many lines of electronic and dj equipment like: Vestax, Pioneer, Stanton, Roland, Numark, Alesis, Behringer, Korg, M-Audio, Akai, Novation, AKG, Rane, Shure, Ortofon, Digiflex, Hosa, KRK, Serato, Native Instruments, Ableton, Digidesign, Allen & Heath, Sennheiser, Audio Technica, Universal Audio, Warm Audio, dbx, Black Lion Audio, Antelope, Avalon, Lindell, Golden Age, Apogee, Focusrite, MOTU, RME, and many more.

We also have a growing list of synth manufacturers such as Buchla, Dave Smith, Moog, Arturia, Elektron, Waldorf, Intellijel, Make Noise, Novation, Modcan, Pittsburgh Modular, 4ms, the harvestman, Critter & Guitari, Tiptop Audio, WMD, and more.

Speaker brands we carry are Genelec, Focal, Yamaha, JBL, Adam, Neumann, Tannoy, and more.


We usually have everything that is in stock on display for you to touch and hear, so come check out both of our stores if you're in the area :)



"Moog Audio was founded by Alexander Kano in 1998. His motivation? To make new musical production technologies accessible to those who desired to create, and to share his expertise with both amateur DJs & seasoned professionals. With an exceptional selection of turntables, mixers, modular synthesizers, drum machines, MIDI & controllers, synthesizers, headphones, streaming & podcasting gear, as well as pedals & effects, Moog Audio is now recognized worldwide for its high-tech products.You can also rent your equipment online at Moog Audio Rental. We have all the audio equipment you need to successfully run any event or production! Everything from speakers & DJ gear to recording & microphones.First-class customer service"
Address: 3828 Boul St-Laurent, Montréal, QC H2W 1X6, Canada
Phone: (514) 284-7434
moc.oiduagoom@ofni
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H2W 1X6


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
Used to be great, but since transitioning to being a mostly online operation, quality of transaction handling and service have slipped a lot. Three of my last four orders have had issues two were delayed by months ... even when ordering an 'In Stock' item, and the third they almost fulfilled twice until I pointed out that I had already picked the order up. I love the support that Moog Audio has given to the electronic music community over the years, but as it stands, unless you're walking into the store to make your purchase, I'd give the online ordering a pass. There are other more reliable options.
Moog Audio is a store that focuses on customer experience rather than sales. There are many ways to purchase items these days, especially with the prevalence of online retailers and Amazon that offer competitive pricing. However, a store like Moog Audio is still valuable and impossible to beat. I have purchased several items from Moog Audio, which Moog Aduio have always provided me exceptional service and support with my instruments. Moreover, their “free” shipping service allows me to receive my product from Montreal to Toronto quite literally overnight. I highly recommend anyone looking to purchase instruments to stop by Moog Audio and check out their website, especially anyone interested in electronic music production!
After initially having a bit of an issue with a purchase the customer service team went above and beyond fixing the situation and has left me as a satisfied customer. In a world where it seems no one really cares about anything other than the bottom line it's nice to see a company that genuinely cares about their clients and is willing to do whatever it takes to make them happy. I couldn't recommend Moog Audio more highly.
Huge shout out to the team at Moog for being the best in the biz! Namely Louis who made my day with their amazing knowledge and service. Got my new HDJ-X5s after UPS lost the ones I ordered on Amazon. Best of all the whole interaction only took 5 minutes! Will definitely be my first choice next time I need to upgrade.
Bought a Moog cover online in March of 2022. Have had to chase them for updates at least once every two months since. 8 months later, in December, I still don't have the cover. Their message all the while has been "soon". Hopefully it pans out. They're always polite, but I can't recommend online purchases in light of my experience.
So I saw that Moog had stock of the ddj rev7... I contacted them on IG to find out if they really had stock and if yes, how long it would take to ship... Jesse told me they had 1 left and it would be shipped within 24hrs... I immediately bought it through their website on Thursday around 3pm & it was shipped within a few hrs. I received it on Friday by 2pm. Thank you for the great customer service.
As much as I miss the local brick and mortar Toronto shop, the staff at Moog Audio are always very helpful in answering questions I have whether it's sales or technical in nature, and helping me out anyway they can. Love this store!
Terrible service! one representative there was being very obnoxious, he probably thinks that he is the god of audio engineering, but he is still works there though ‍, better be down to earth and stop intimidating people by saying “ ah you don’t know anything about that… and who are you to give you a discount… also I don’t have time, I need to go home” you can do much better than that!
12 years ago on my 15th bday I came to the Toronto location now closed due to covid with my dad to check out the dj gear that I never thought I'd be able to use. Now hundreds of gigs later I am upgrading my studio dj gear and so happy to finally be able to buy something from Moog Audio
Friendly, knowledgeable staff that specialize in the needs of electronic production; hence the name of the store ;- The live chat feature can be a waiting game depending on the time of day. So if you're in MTL or TO, an old-fashioned in-person visit may be the way to go. Besides, don't you want to see the gear IRL instead of reading troll commentary from online forums?
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Directions to Moog Audio with public transportation


Saint-Laurent / Roy 90 meters
29
363
55
Saint-Laurent / Napoléon 110 meters
29
363
55
des Pins / Saint-Laurent 140 meters
144
360
Hôpital Hôtel-Dieu de Montréal (St-Urbain / St-Cut 160 meters
29
363
55
des Pins / Saint-Dominique 170 meters
144
360

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