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Michael Hill Bayshore

  1. Ottawa
  2. Ottawa Jewelry Store
  3. Aylmer Jewelry Store

Reviews, get directions and information for Michael Hill Bayshore

Michael Hill Bayshore
"In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet groundbreaking vision: to make fine jewellery accessible to everybody. 40 years later, Michael Hill has more than 300 stores in three countries. We remain committed to creating quality jewellery for our customers to cherish for a lifetime. From 1979 til now and into our future, one constant underpins all that we do: we're for love."
Address: Bayshore Shopping Centre, 100 Bayshore Dr, Nepean, ON K2B 8C1, Canada
Phone: (613) 829-7878
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K2B 8C1


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
Do NOT buy the warranty for anything they won't fix anything ...my ring is less then 7 months old and the band snapped ..and so i don't panick cause you know we have the extended warranty. Go into this location and they tell me the warranty is only for the setting and not the band ..well someone should sit you down and explain in detail what is covered and what is not before they push a warranty on people ...BE UPFRONT ABOUT IT...yet my setting is shifted on my band so now I can't wear it until I pay out of pocket to fix it ...clearly I will be going elsewhere to have it fixed cause I will not be spending another penny at Michael hill
Pretty awful new management. The previous manager who helped my husbandChris was amazing went above and beyond. The new manager tried to void my lifetime warranty because their policy changed in the last couple of months. When she realized she couldn’t void the contract because the ring was purchased before the policy changed she quickly got snarky with me and was rude. I called today to see if there were any updates on shipment and again extremely rude and dismissive terrible customer service and management. Business must not to be good I guess for someone to be that awful.
Micheal hill is VERY disappointing. I bought a chain for my boyfriend, normally i go to “Charm” but they didn’t have what I wanted at the time. So I try MH and i wish i didn’t. Within the first 2 DAYS it broke. Walmart would have held up better. So we go back to the store with the receipt and everything and she says “did you purchase the care plan” i said “no, because he has many chains from charm and none have ever broken” It didn’t even break because of anything, it just fell off within the 2nd day. She said to have it fixed we needed to pay for it or get the care plan. I should NOT be responsible to fix it within 2 DAYS of wear. Micheal Hill, fix your policy. Never buying from them again.
Beautiful rings but the service is terrible!!! I walked in, was greeted. But not offered to be helped. There was a few rings I needed help with, to try on. I waited a good 20mins, until I interrupted because no one would pay attention to the lady who was not with someone, others were being helped before me. When I was set on the ring, the lady was making fake small talk and basically laughing in my face for the budget. Now, I have 2 missing stones, which are very noticeable. I have to go back in person, which is far for me, again rude customer service on the phone when I was trying to find a solution. I've always wanted a ring from Michael Hill, will not be returning.
I asked to see a ring, the sales lady turned around and mildly acknowledged me. No verbal response and continued to finish what she was doing. When she walked over I proceeded to ask to see a ring. Again, no verbal response. It is quite a shock to see customer service and ultimately human interaction be so so poor. During a time like covid, you would think there would be more efforts to connect with people. Especially people looking to purchase a wedding ring. I hope there is improvement for the sake of other people's experiences.
Houda is the best. Always caring. Texts me the best deal. I will only shop here for any bling.
Wonderful experience! We had just came from Peoples and the difference was night and day! No sales pressure. Tommy helped me choose a piece my wife loved! Bev was amazing too. All staff made me feel so welcome. I highly recommend this place!
Since when did jewelry sales associates become the new slimy used car sales people? The fake interest in your story/life and the way they disappear to the back to come out with a 'special' price is just such a tacky tactic. Ended up purchasing the item I was looking for for more money at another jewelry store in the mall because they didn't put pressure on me the way this place did. Cringe worthy!
One of the worst customer service experiences. I was in the store returning a ring and they saw my bag and never offered any help. All the while i was never greeted during 10 minutes of browsing around. I was then told the return can't be made due manager not available. I was told to come next day. When showed up next day, same sales person told me that there's is no manager at the store for the last two weeks. She literally lied to my face a day before. I traveled from far to come to the location only to find out they can't even do returns.
Terrible service. I entered the store where there were two available associates and one helping another customer. I walked around the entire store frequently glancing over at the associates behind the counter. Not one person greeted me or offered me assistance. I was there to pick out a necklace for my upcoming wedding day. They just lost a sale and a customer.
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Michael Hill Bayshore map

Directions to Michael Hill Bayshore with public transportation

Woodridge / Bayshore 150 meters
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58
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Woodridge / Bayshore 160 meters
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Bayshore / Woodridge 230 meters
58
658
Richmond / Bayshore 250 meters
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173
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691
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Bayshore / Woodridge 260 meters
58
658

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