Pandora

Went to exchange a ring size and the lady was BEYOND rude. I don't recall her name because I was simply appalled by her attitude. I walked in and simply said that I was looking to change the ring for a smaller one as my boyfriend bought it for me 2 days ago and I had the receipts. She right away said that she couldn't do an exchange if I was wearing it? I got it the night before and was wearing it to prove the size. After huffing and puffing she got another size and argued with me that it would not fit in the summer despite fitting while indoors. Long story short I kept my ring and left, TERRIBLE service, very disappointed. Go to Rideau, worth the drive for friendlier service.
9 years ago (28-11-2017)

Went in to get my bracelet washed the employees helping me laughed and asked if I dumped mine in a toilet or something. No, I haven’t I just didn’t take it off for a year. Just go to Rideau, don’t waste your time here.
8 years ago (04-01-2018)

After waiting 40 minutes in a crowded store to exchange my jewelry, Pascal displayed the merchandise in such an impolite manner. She proceeded to inform me about the functions of the necklace as if I were an unintellectual person. Everything Pascal explained to me, from the exchange policy to the jewelry availability, was exempted from any manners.
9 years ago (24-12-2017)

HORRIBLE SERVICE. Unhelpful staff, ridiculous lines, very rude environment to be in.
8 years ago (14-01-2018)

Stopped by the store to exchange a bracelet I got as a gift (for smaller one) and to upgrade from the basic to a nicer clasp. The service was very fast, the young lady who helped me was very pleasant and efficient. Will be going back to this store for all my charms :)
9 years ago (16-02-2017)