Mercedes-Benz West Island - Communauté-Urbaine-de-Montréal

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Mercedes-Benz West Island de l'ouest de l'île de Montréal vous propose une sélection hors pair de véhicules neufs et d'occasion, un service efficace effectué par des spécialistes ainsi que des pièces et des accessoires Mercedes-Benz d'origine.

Devenez fan afin de rester à l'affût de nos événements de vente, des dernières nouvelles de Mercedes-Benz et de notre engagement au sein de la communauté.

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Mercedes-Benz in the West Island of Montreal offers a vast selection of new and pre-owned vehicles, efficient and experienced servicing as well as genuine Mercedes-Benz parts and accessories.

Become a fan to find out more about our latest sales event, recent Mercedes-Benz news and what we've been up to as an active member of your community.

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"Mercedes-Benz West Island est fier de servir la communauté du West Island, QC en tant que concessionnaire spécialisé dans la vente véhicules neufs et d'occasion ainsi que pour tous vos besoins en matière de service et de pièces originales Mercedes-Benz. Dédié à vous aider à trouver le véhicule parfait pour vous; qu'il s'agisse d'un modèle neuf, d'occasion ou démonstrateur, notre équipe est prête à vous aider à trouver le véhicule parfait pour répondre à tous vos besoins. Des professionnels du service après-vente et des spécialistes formés en usine traiteront votre voiture avec soin comme s'il s'agissait de la leur. Ils assureront la fiabilité de votre véhicule pour que vous puissiez en profiter pendant de nombreuses années à venir."

Address: 4525 Boul Saint-Jean, Dollard-des-Ormeaux, QC H9H 2A7, Canada

Phone: (514) 620-5900

Website

ac.dnalsitsewbm@sdaelofni

State: Québec

County: Communauté-Urbaine-de-Montréal

Zip Code: H9H 2A7

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Mercedes-Benz Laval, Mercedes Silver, Mercedes-Benz West Island staff, BMW West Island, Mercedes-Benz south Shore, Mercedes West Island occasion, Pre owned Mercedes, Mercedes Rive-Sud

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Reviews

Extremely satisfied. Benz is Benz but the team makes this dealership stand out. Extraordinary service from the Finance department Mrs. Julie Naud. She is a valuable asset to the company. This was our third purchase from Mercedes Benz in the past nine years and we have always been happy. From the reception Miss Channel to the sales representative Mr. Daniel all helpful and nice.  I have to mention that Mrs. Julie Naud went the extra miles to assure timely and extremely smooth transaction. She lifted the weight off our shoulders in this busy life by calling the Motor vehicle department for us and staying on a long hold to take care of us with special request that we had. Five star Service *****.  We strongly recommend this great team to whoever is in the market to update their Mercedes Benz or up-grate to one.  When you buy a Mercedes you are not just buying a reliable car, you are buying many years of pleasant experience that starts at the dealership level and this location has been providing it to us multiple times.

Patrick and Atif provided excellent customer service during the purchase of my vehicle. Being temporarily unfit to drive due to a car accident and buying a vehicle out of province, they made the purchase process stress free. The car is amazing! The service was amazing! Keep up the great work. Thank you

Delt with Luigi salesman my experience was good. make you feel comfortable allows you to take the time to inspect the vehicle. No pressure no arguing. Sorry didnt get her name but the Haitian reception lady #1 very polite and nothing but respect. This is what a customer is looking when walking in a dealership. I came in on Thursday

Absolutely horrible service. They delivered my car with a broken rim, the day after I got my car I started putting air in my tire not realizing it was a problem. When I finally advise them, they made me come in to 4 different times never advising me they were not paying for it. Changed my winter tires onto the broken rim. When I complained, they told me I asked them to do put my new tires on a broken rim lol absolutely ridiculous and then refuse to call me back when I ask for a solution.  Garbage service. Garbage customer service. Dishonest. 0 stars.

Excellent service here with Ashish and Michael. They were able to deliver a new car in no time, paying attention to every single detail. Does not compare to any other Mercedes dealers. I highly recommend this location!!

Called a month in advance for a vehicle recall and promised a service car while my car gets worked on. Upon arrival they say I can’t have a service vehicle and I need to be 21 I’m 20 was left without a car for the whole day and had errands to run. They would rather pay for a 40$ taxi to my house and back then give me a vehicle for the day just because my age. Gotta love Mercedes, the perks of buying nice cars.

Best experience in Montreal. Great thx to Patrick Elbaz, he’s been so helpful during the whole process. I visited 4 other dealers before I went to Benz West Island, the service I received was much more than I expected. I bought this 2015 used B250, it looked like a brand new car when delivered to me, changed many new parts like wipers, brake pads, new mats and so on. it’s almost a month, although it was bought AS IS, but when I got some potential problem with it, Patrick immediately helped me solve it, and it turned out to be no problem for now. This is my 2nd buying experience from Mercedes, I strongly recommend Patrick Elbaz to anyone who would need a Mercedes car.

Very bad after service  Ordered a car Waited 7 months to get Signed contract Gave money for transaction Car comes in Isn't what was ordered Interest rate up Monthly payment up Missing options due to upgraded year. So refused car. Won't return money Haven't had a car now for 6 months  They don't care.

Called for new tires and I got the 1600$ price and I called silver star Mercedez and I got it for 1200$ So put yourself in my shoes What would you do? I called back Westisland Mercedez and I explained them why is that He told me that because you didn’t buy a lot from us that’s why you pay this much higher. I will never call them back for anything. Not trustable at all

Very bad experiences ! I purchased a gle coupe in November 2019. As I drove it home, two days later,I recognized the rear left wheel was miss-installed.It bulged at the edge compared with others. I had to drive it back to adjust it. And that afternoon , when I opened the trunk I found the trunk boardto isolate the trunk and the back window missed! I called to the dealer asked what had happened, they replied maybe they put it somewhere but can not find it. Finally the salesman help me get another one from a demo vehicle. The next April when I drove on the No.20 highway, at the 95 speed,the vehicle kept trembling in sudden. And the engin fault light turned on . After I drove to the dealer, they told me it should be repaired the next day. That evening the app showed the car was driven to 70kms outside Montreal, stopped at a dwelling place! The next day I was told the high voltage circuits fault. It almost a brand new car, I can’t believe it was supposed to happen like this! And they explained it was driven to a private place in order to measure the performance of the engin. It not the end, when I went to   Maintain the car by 10000km, they told me they would tear open the engin, because the ignition system still fault. After that, On 4th this August I got a flat tire on the rear left wheel unfortunately, so I bought a new tire from the dealer, they installed it. Today I checked the date it was made, I recognized it was made by 2years ago.I went to ask the repair service the guy told me it was legal. I asked him what is the standard to define a tire to be treated as a new one or an old one, he emphasized it will be seen as a new one without installed. I asked him what the factor will effect a tiré’s hole life . He told me one is the time the other is depend on how do use it . I said ok, if a tire never been used it stayed in stock for 10years, will it still be treated as a new one? After he called the manufacturer he told me if this condition, within 5years it should be as a new one. I told him, I paid the full money without even use I lost 2years durations, is it fair to a client? He always emphasized it a new one. Totally unacceptable ! I will accuse this dealer! So pls don’t ever go to this place, never!

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