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Reviews, get directions and information for McDonald's

McDonald's
Classic, long-running fast-food chain known for its burgers & fries.
Address: 5360 23rd Avenue, Edmonton, AB T6L 6X2, Canada
Phone: (780) 414-8449
State: Alberta
City: Edmonton
Zip Code: T6L 6X2


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
It's so wonderful to know you spend your hard earned money at a place so ready to take such care and pride in their business. Your franchise just keeps falling further and further into the fiture the way you take such care of your food and customers. I called place to complain that my food that was delivered was incorrect, I spent the extra money for a Quarter Pounder BLT cause I was craving beef and veggies and couldn't wait until I seen it was missing the BLT part of the sandwhich, the fries were cold and soggy like they had been sitting in oil and had no salt on them. The lady that answered kept interrupting me when I was trying to explain what had happened. I asked her to please stop interrupting me so I could explain what she was asking. She got upset and stopped talking to me and then after not saying anything for several minutes after I told her that I had ordered from the McDonald's App and it was delivered by Doordash who not only got it here almost 10 mins early but went above and beyond to make sure the food got to me quickly, they were awesome she hung up on me. I called back and it rang until it went to voicemail. So, I called again and they had my number blocked. So now I can't even call to complain to the store, I guess that's how McDonalds handles complaints.
The donuts I got were disgusting. it was as if it was sat on and had crap smeared on the bag. I genuinely wondered how it got to this state. At this point, the bag seems more appetizing than the donut itself. I also ordered a smarties McFlurry, it had dry bits of smarties on the top with little to no signs of mixing. the bottom was pure white, I had to mix it myself. Front staff were no use either.
I ordered via uber eats. And add extra 2 gravy. But it looks like they didn't packed it well. See pictures for your reference. So messy!!! And we are not able to eat the food with gravy because all the gravy was mess already on the paper bag. So dissappointed!!!!
I went through the drive thru today, this female black lady at drive thru was extremely rude for no absolute reason, she spoke to me in an extremely rude tone. Even after going through such an awful experience, I still ended up saying “have a nice day” she looked at me with some sort of disgust and didn’t say anything back, which I didn’t find very pleasing. As she gave my food, she forcefully shoved it down my hand. This was one of the worst experiences I’ve had going through any restaurant. Never coming back!
The worst McDonald’s I’ve ever experienced, makes me never wanna eat at that franchise again. Not one employee knows how to properly treat a customer. They call it a “system reset” and they say to wait 10-15 mins. We do, we try again 20 mins later and they say again it’ll be another 15 mins . Not just one night, but everytime I try to come here at night. This is the last time. I wasn’t even going to leave a review. But Every time I come here they are terribly rude and the wait time is insane.
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Directions to McDonald's with public transportation


Hewes Way & 23 Avenue 20 meters
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Hewes Way & 23 Avenue 80 meters
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Hewes Way & 23 Avenue 80 meters
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50 Street & 23 Avenue 80 meters
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Mill Woods Transit Centre Bay Q 210 meters
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