Lonsdale Quay Hotel

We enjoyed our return stay at this hotel. Our room was a good size and most importantly, clean, despite needing a bit of a refresh. We appreciate the amenities of coffee, mini fridge and microwave.nIshita at the front desk was a standout among the professional and helpful staff.

I especially want to highlight Harry at the front desk.nnFrom the moment I arrived, he was incredibly friendly, professional, and welcoming. He took the time to explain everything clearly, answered all my questions with patience, and made sure i felt comfortable and well taken care of.nnIt’s rare to meet someone who genuinely enjoys helping guests, but Harry truly does. His positive attitude and excellent customer service made a big difference in our experience and left a great first impression of the hotel.nnThank you, Harry, for going above and beyond — you are a real asset to this hotel. We will definitely be back!

This hotel is clean, safe, and in a great location. I want to give a special thanks to Harry for making my check-in and room transition so smooth, and to Hanh for preparing my room so quickly—it was clean, comfortable, and beautiful. Their care and attention really helped me relax during a difficult time. The entire team went above and beyond, and I’m truly grateful for their kindness and excellent service. I highly recommend this gotel, especially if you want/need to bring your fur baby along!

Harry at the front desk is the real MVP! He helped me when I was in a jam trying to find a last-minute room available on a holiday weekend. He hopped on the phone and hooked me up with a discounted rate at a nearby hotel. I'm sorry I was unable to stay at the Coast Lonsdale Quay Hotel, but will certainly be happy to return given the excellent service. Fun neighborhood with lots to do. Highly recommend a visit. Thanks, Harry!

We booked one night for a birthday trip using the winter deals package and was given the option of two mountain tickets as the complimentary voucher. This was an incredible deal and the only reason we chose this hotel. Upon arrival, we were told that the mountain tickets were not an option. It didn’t state online that it was while supplies last and we were truly disappointed as the tickets are $82 per person. Guest services attempted to make it right by offering a discount on our next stay within three months. As a traveling guest, it seemed odd that I would need to spend more money in order for this experience to be made right.