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Reviews
Great customer service. Got in a bit late from our trip to Portland and the worker was just leaving about 30mins after close. He still took the time to allow us to drop it off and close the contract. No problem.
8 years ago (18-09-2017)
I used an AMEX reward voucher here for $200. I booked the reservation through the approved method listed on the voucher. They took the voucher, but did not apply it to the reservation. They ended up charging me for the reservation and have to this point have still refused to offer a refund. Ali is the Agency Operator here and is very nice in person. This is a corporate location. As of 7/28/17 still no resolution or response. I called the number the owner listed below, no response and no resolution.
9 years ago (28-07-2017)
The hours above are incorrect and the office closes at 6pm. There is no drop box for keys. We arrived after 6pm, left the car in the lot and had to return the next morning.
I came in expecting them to try and charge me a late fee, and I was all ready to argue about it, but the person working there was very warm and friendly and it wasn't an issue at all.
I was a bit miffed about the inconvenience, but the excellent customer service saved it. I wouldn't hesitate recommending this location. Just be aware of the limited hours.
9 years ago (08-07-2017)
We got very good rate, and the type of the car we liked for 2weeks. As said easy check in and easy check out at airport.
8 years ago (07-10-2017)
Great experience at the North Vancouver location. Pickup and drop off was a breeze. Car was a brand new VW Jetta with unlimited mileage usage. Only paid 26$ for gas round trip North Van to Whistler.