Pinnacle Hotel at the Pier

I’ve stayed at this hotel two times now and both stays gave been great! The view from the rooms are really great and can be beautiful both morning and night I’ve gotten waterside both times. The house keepers are very nice and always ready to change things out for you as you need. Reception was also very friendly and answered all of our questions. On top of the hotel being nice the location was very good as it’s a short walk to the ferry. Making it so you don’t have to be on the main land Vancouver the whole time, while still having many places to visit on the north side.

The rooms were clean and the view was great even if the balcony was tiny. However. I had my wedding morning and night there. Balls were dropped. First I asked can I make a block, I was told no discount could be given. Fine, I made my booking to get ready the morning of and the night of the wedding. We were given a plate of strawberries in the fridge, not presented, the night before the wedding so not the wedding night. The room was almost 800 dollars a night, it was small, no room service, no glasses or anything special was done for our actual wedding night. I was embarrassed when my photographer arrived and actually apologized because I expected a better room for what we paid. We have stayed in two hotels after the wedding for our honeymoon and both were cheaper, better and did something special. I would not recommend this hotel, please learn from me and don't book it for a special event.

Excellent hotel, great location with view, really nice rooms, larger fridge than most hotels, microwave, had real coffee cups and glasses unlike their sister hotel Pinnacle at the Harbour, large indoor lap pool which was a great way to start the day!nStaff very friendly and helpful. We really enjoyed our stay and would definitely stay again!

We had a room with a gorgeous harbour view. The room was clean and comfortable. It was nice to have a pool to swim laps, but it was quite cold to just hang out in there is a hot tub and sauna though. We tried breakfast at the lobby restaurant eggs benny and a breakfast plate. It was not our favourite - it tasted just okay and sat quite heavy. Luckily there are plenty of eats in easy walking distance. Recommend this hotel for the location, cleanliness, and nice rooms!

The hotel read my review while I was still staying and phoned me about my concerns. They immediately came with dishes and removed the alcohol from our fridge.nI was very impressed.nnAmazing pool, sauna, steam room and hot tub. All working and in good condition