Hertz

My experience renting at this Hertz location was a pleasant one. The agents were nice and any concerns I had regarding the vehicle were handled diligently. I even returned the car late, over an 90 mins and I was not charged any extra fees, which I very much appreciate. Will definitely rent here again.
8 years ago (16-10-2017)

I always use North Van branch most of weekends and all the staff are there are really nice friendly and kind. Andrew, Koushan, Clark, and Sandra They have fast process and respect me. Great customer service. Plus they also have great quality of cars and many choices. I am always happy to rent a car with north van hertz. Highly recommend this branch!
8 years ago (24-03-2017)

Horrible. Employee named clark Liu said on phone all I need is DL and credit cardr and is be good. I had my girlfriends credit card. Took a 40 dollar cab and when I arrived I was told he specifically said it had to be the same as the drivers licence name on the credit card on the phone call which he did not, and that he was sorry and I guess in just boned.... Manager is Clark Liu.
8 years ago (15-06-2017)

I was asked to going in to Hertz car rental the day after I returned the car as they all edged I had scratched my car's hub cap. I asked to see car but they had already rented it out. I asked then how much it would cost to replace and they said they did not know. The woman at the counter was very rude and raised her voice when I asked questions. Unpleasant experience.
8 years ago (11-07-2017)

Did not keep our reservation. Then we were overcharged!
8 years ago (22-08-2017)