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Reviews, get directions and information for Long & McQuade Musical Instruments

Long & McQuade Musical Instruments

About

Where The Music Begins!

Story

Long & McQuade is the largest chain of musical instrument retailers in Canada, with over 70 locations from British Columbia to Newfoundland. This means that if you're a touring musician, you'll have the benefit of dealing with a familiar store with consistent sales, supply, service and support, no matter where your home base is.


The Long & McQuade Advantage:

SELECTION
Long & McQuade is famous for our variety and range of musical instruments and professional audio products. Whether you're looking for a flugelhorn or the latest Special Edition Gibson guitar, you'll find it with us. You can enjoy the convenience of seeing and comparing various options all under one roof and can often walk away on the spot with your product of choice.

30 DAY PRICE GUARANTEE
Long & McQuade will match the verified price of any in-stock product from any retailer in Canada, both at the time of purchase and up to 30 days after purchase.

30 DAY EXCHANGE
Items can be exchanged or returned for a full refund within 30 days of purchase, provided the item is in new condition and its original packaging. Financed items which are returned are subject to an administration fee.

RENTALS
Long & McQuade is the place to rent, whether it's for a day, a week, a month or more. Think of us for parties, weddings, weekend gigs or sporting events. Renting is a great option if you only need the product for a short time or you'd like to try an instrument out before buying it. We also have special rental and rent-to-own programs for schools - ask our staff for details!

FINANCING
Long & McQuade's in-store account services department, and flexible, competitive financing options, ensure that you can walk out the door with the instrument of your choice in hand.

USED INSTRUMENTS - BOUGHT & SOLD
Have you outgrown your student-model flute? Are you looking to upgrade your guitar gear? Bring in your used instrument and we'll either put its value toward your next purchase, or we'll buy it from you outright. Through our rentals, trades and purchases from customers, we have a wide selection of "previously enjoyed" products at great prices and with 90 day warranties.

REPAIRS & SERVICE
Our service departments have some of the most qualified electronics and instruments technicians out there. You'll appreciate the convenience of needing only one place for all of your sales and support needs.

NO LEMON
You won't get stuck with equipment that doesn't work. At Long & McQuade, our gear really stacks up, and we're willing to back it up!

LARGEST PRINT RETAILER
Between the Royal Conservatory of Music Bookstore, our Major Print Music Division at our Vancouver location and print departments all across the chain, we are able to meet your sheet music needs - from anywhere in the country!

LESSONS
A growing number of our locations now offers music lessons in piano, guitar, bass, drums, woodwinds, strings and voice. Our Music Education Centres feature comfortable studios, qualified instructors, and affordable lessons for all ages, levels and styles.

STAFF
No hard selling here. At Long & McQuade, you can be confident in knowing that you are getting unbiased, expert advice that is truly best for your needs, not the needs of the salesperson. Need professional help? Our trained staff can answer the simplest to the most difficult of your questions -- from what strings your guitar needs, to what software will allow you to record an album at home. After all, we're here to help.

Address: 756 Hillside Ave, Victoria, BC V8T 1Z4, Canada
Phone: (250) 384-3622
moc.edauqcm-gnol@airotciv
State: British Columbia
County: Capital
City: Victoria
Zip Code: V8T 1Z4


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
Was looking for new headphones in the 300 - 400 dollar range. Yes online there is a bigger choice and I did research many options but to me there is no substitute for seeing them physically and listening to some choices while a knowledgeable salesperson talks me through them. I went to Long & McQuade and was very happy with what I was shown and the very helpful salesperson pointed out a couple of issues I was not taking into account for which I am grateful. I bought a pair and am very happy with them. Highly recommend you consider this store when making a purchase.
8 years ago (04-12-2017)
Super helpful staff. They checked my bass over after I'd wired in new pick-ups and I wasn't sure if I'd done it right. I had and there was no charge for the check up. They turned it around in less than 3 hours too. Awesome!
7 years ago (27-01-2018)
This was the place where my dad bought my clarinet decades ago (in their former location). My mother damaged it badly (she actually cleaned the instrument with household cleaners when I explicitly told her to keep out) and the staff were able to replace all the pads. The repair cost was a bit of an ouch and it took twice as long as I originally anticipated to be fixed but it was done beautifully and thank goodness my daughter had a free loaner through her school during the wait. Now she's playing the clarinet like a brand new instrument. The staff were nice enough to allow my children to handle all sort of instruments every visit. Normally I'd be leery to have them handle anything unless they expressed great interest in purchasing but they encouraged them to try, especially my younger daughter who is trying to figure out which instrument to specialize for next year.
8 years ago (18-11-2017)
Best place to purchase guitars, sheet music, and any type of instrument you need for a band! Prices are always the best and equipment rentals are outrageous....cheap! Helpful and friendly staff even when it's super busy.
8 years ago (17-11-2017)
I have been a customer for over 10 years and have always had positive experiences. From the exceptionally helpful and friendly staff to the great selection of rental gear, Long & McQuade is my go-to music and rental store.
8 years ago (09-12-2017)
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