Long & McQuade Musical Instruments

I had a pleasant experience at Long and McQuade, I was really impressed with the layout of the store, the cleanliness, and display of instruments. Staff were friendly and easy to speak with. I highly recommend Long and McQuade to people wanting new/rental instruments or supplies.

The staff at L&M were kind and attentive and had me out the door with a rental in no time. I really appreciated their quick and knowledgeable service. Although I am not a fan of how this corporation has systematically dismantled and overpowered smaller shops across the country, their staff is really fantastic.

Brought my guitar here numerous times and the service is great.nnGreg the manager was especially kind and assisted me in getting my guitar repaired and sent off to another location for repairs. Feel very grateful to be treated nicely as a loyal customer. Thank you.

New guitar day and great customer service from Scott and Mathew! I was guitar shopping for a Gibson J-45 acoustic and Scott was able to track and bring in a new model for me. I live outside of Edmonton and only have Sundays off from work. He went out of the way to get it shipped from the Mayfield store to this L&M location with Sunday hours.nnUpon arrival, Scott unveiled the new J-45 and informed me that there was no obligation to purchase and encouraged to try out the used models they carried too. Thereafter, he passed me off to Mathew who was knowledgeable and passionate about guitars. Mathew, let me try out 2 used J-45 models including a Slash vermillion burst model and explained the differences. After the trials, I ended up choosing the new vintage burst model which honestly felt the best. Mathew also helped assist my girlfriend choose a quality microphone which is outstanding. She is very happy with the quality in sound.nnOne week after new ownership, this guitar feels like I have been playing it forever. It's plays smooth, resonates a warm tone acoustic and plugged in and looks classic and timeless. Thanks Scott and Mathew for the new guitar! That red J-45 was sweet but the vintage sunburst stole it for me. I hope your boss buys you guys your favourite extra large pizza for your solid work and this review! I'll be back!

Friendly, amazing staff! My wife bought me my first ever drum kit. Adam Hoang was the sales associate in the drum/percussion department who assisted her. She saw a boxing day price for a kit but came back a few days later. Price tag was still same but wasn't on boxing sale anymore. Adam went above and beyond to make sure she still gets the sale price. Great customer service, not just Adam but every staff in the store. Highly recommend to check this location.

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