Lee Valley Tools Ltd

Love Lee Valley, but the inventory levels in this store aren’t great. Check online before making a trip and if it says low you can assume it means out. This has happened to me a few times now.
8 years ago (28-10-2017)

Finally got a chance to shop at the new Lee Valley in Kelowna. I've been a member for at least 20 years, mostly shopping via catalog, but had not had a chance to go in person recently as the closest store to me was Vancouver. I was very happy to see that Lee Valley has expanded their locations! I just happened to be driving past Orchard Park Mall when I saw that familiar Yellow Tree Emblem that I know so well. Of course I couldn't resist a stop. Besides, who doesn't have time to browse? I went in the store, meandered about for a time and emerged victorious with my find. This time it was a water pressure gauge for my garden hose, although I did have my eye on some new hand shears - maybe next time. Seems like they've streamlined things a bit at this location. The service was quick, the staff were friendly and helpful, and I didn't have to drive all the way to Vancouver. Loved the convenience. Now for some, this kind of shopping experience might feel a bit unfamiliar, but really there's nothing to it. Here's what you do: 1) grab a clipboard/order form when you first walk in - you'll want this to record all of the items you're drooling over 2) Browse all of the floor items, but remember that most of these are display only - you can't just take them to the register 3) Write down the item numbers of anything you wish to purchase on your order sheet 5) Next, grab a number from the machine near the order counter 6) Now wait til you're called and then go up and order your items 7) Once your order is retrieved go to the cashier to pay Oh and if this is your first time you will also need to sign up as a member. But don't worry - this also gives you access to the catalogs as they come out each season. More items to drool over... Thanks guys - I will be back
8 years ago (29-05-2017)

Such an awesome company to deal with. The vast array of items they offer is second to none. I feel blessed having this company in the Okanagan Valley so anyone that has an itch for a project can properly tackle it without having to order online. Keep up the good work Lee Valley Tools of Kelowna !
8 years ago (31-07-2017)

I have shopped at lee valley since it opened in Kelowna and can only say: great service, lots of selections and friendly staff.
8 years ago (29-05-2017)

Great products and service. I love how Lee Valley finds these innovative little gadgets.
8 years ago (30-05-2017)