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Reviews, get directions and information for Kelowna Motors Ltd.

Kelowna Motors Ltd.

About

August Mazda is the bold new face of a progressive automobile culture.
Since 1945 we have been the Okanagan's family-owned and operated Mazda Dealership.
Experience the August Mazda Clubhouse.

Story

73 years ago a dream was established. Kelowna Motors was founded by Archie August in the stunning Okanagan Valley during the summer of 1945. It was a simple concept, a Dealership that went above and beyond for a devoted community. A Dealership with employees that treated it's clients the same way they themselves wanted to be treated. It was a family business with family values. And it's because of those values that Kelowna Motors had called the Okanagan home for the better part of a century. Today we honor that tradition.

August Mazda is the bold new face of a progressive culture. Using the path built on the foundation of a respectful and moral business model, we've taken what seperated Kelowna Motors from the rest and applied it to our contemporary Clubhouse concept. Utilizing our spectacular backyard, the Okanagan Valley, we've initiated a new standard of customer relationship.

August Mazda drives more than your body on pavement. It drives a lifestyle. Whether you enjoy biking along the Myra Canyon Trestles, hitting the slopes of Bigwhite on a fresh powder day or just a casual hike on the trails of Knox Mountain, August Mazda has you covered. It's a belief that we are more than just a transaction from a Dealership to a client. We are like-minded individuals with a passion for an interactive lifestyle looking to grow a stronger sense of community.

Visit our innovative August Mazda Clubhouse and see the difference for yourself. We've put together one of the most cutting-edge automotive experiences ever created and we want you to be a part of it. August Mazda, we are Okanagan Approved.

Address: 2560 Enterprise Way, Kelowna, BC V1X 7X5, Canada
Phone: (250) 762-2068
moc.srotomanwolek@selas
State: British Columbia
County: Central Okanagan
City: Central City
Zip Code: V1X 7X5



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Reviews
Jason, the service advisor assigned to me was fantastic! It was my first dealing with a dealership and up until this point I'd only heard negative things about going to a dealership for repair work. Well, I'm happy to say that Jason changed my mind! He was very patient and understanding of my situation, even reduced my bill slightly to ease my pain (purchased a second hand vehicle from Auction World and turns out the necessary repairs were super expensive). I'm giving this review only 4 stars because I was not impressed by the girl who answered my initial phone call. I'm newer to Kelowna and when I typed in Mazda dealership into Google, it showed me Kelowna Motors. I didn't want to ASSUME that meant it was the Mazda dealership because Google isn't always accurate. So when I called to make an appointment, I immediately first inquired if they dealt with Mazda and the gal's response was, "Well yes, this is a Mazda dealership so we only deal with Mazda." The tone in which she said it didn't help either. I replied with a laugh and said okay well I wasn't sure that why I was asking because it's not clear online. To which I received silence on the other end of the phone. This, of course, made me feel embarrassed. Since then I've dealt with 2 other dealerships and both had people with very warm phone personalities answering the phone. Maybe she was just trying to be efficient and get an appointment booked for me asap, but anyone can do that. What's key is doing that at the same time as being warm and friendly.
8 years ago (16-12-2017)
Can't say my experience over the past 4 years has been great. I like getting my car serviced at the dealership I purchase it from to ensure things are done right with proper Mazda parts but this is getting ridiculous. First, tried to negotiate for a couple small things when purchasing a brand new car (weather floor mats and tinted windows) salesman said no, I still bought the car because I liked the product. Find out later they extend this to other customers (and I knew the guy). Second, service team is a special group of people. I tend to have more of an argument with them than anything else when something is wrong. I find them to be unresponsive and unwilling to help except when it comes time to pay. On one servicing, I was completely misled on total cost as the guy told me a total of about $200 but when I showed up total bill was over $400. Asked parts guy for a quote on tires and new rims never received anything, almost as if he didn't care to send it out or even look up anything to give me options on what was available. The final straw here is just recently I dropped my car off for its regular service and said there was something wrong with the fan in the AC unit. I get a call back saying I need a new filter so I say go for it. Get the car back and it's still making the same noise. Kind of wondering if they even tested it or were just looking for an easy charge. Not to mention I asked someone to take a look at the car to give me an estimate on a trade in...nothing was done and had to ask again when I got there. It's been 24 hours and still no word from them. Needless to say this will be the last Mazda I own :(
8 years ago (27-07-2017)
Would be a 5 if the car had truly been detailed before we picked it up after buying it. There were streaks on the inside of the windshield and on the review mirrors.
8 years ago (16-11-2017)
Whenever I am reading google reviews, I try to weigh the varied opinions. Subjective opinions authored by those who can neither spell nor articulate a reasonable sentence speaks volumes. I see clearly that this dealership has many positive reviews written by those that share a commonality of dignity and intellect.
8 years ago (25-07-2017)
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