Bannister Kelowna - Cadillac Buick GMC

I purchased my Denali in October. When I took delivery of my truck, it was one of my worst experience in purchasing a vehicle, items weren't completed when I came in. They had 1 week to add all extras and detail the truck. For me the stars are how a company takes accountability and delivers in the end. I spoke with the general manager about my concerns and he immediately offered me solutions. Also Leah in the finance department is one of the most caring, humble persons I've ever dealt with. She truly cares about your purchase as if it was her own. She follows through with her word and is very transparent. Overall my experience was great because how Bannister's dealt with my situation. Thank you
7 years ago (13-12-2017)

My wife and I want to send a huge thanks to Alvin Braumbereg and the team at Kelowna Bannister for all the help with the purchase of our new GMC Sierra last month! This was our first experience buying new and we feel that they did an excellent job finding us the perfect truck for our needs. We had a few extras added on and Alvin and the team were all great accommodating our time availability to do them and choosing the right extras for the truck. The service team did an awesome job with the installs... everything came out looking perfect! We couldn't be happier with our purchase and we would definitely recommend Kelowna Bannister to anybody looking for a new vehicle.
7 years ago (04-12-2017)

A very BIG thank you to Corey and the staff at Bannister. This was my first experience at buying a new vehicle and they all went over and above to make it a positive one. My late husband was employed by Chad, and was always proud to say that he worked there. Great group of people who followed through when they said they'd look after me. My son and I love our new Terrain!
7 years ago (31-10-2017)

Tim was extremely helpful and knowledgeable when it came to picking new winter tires. He also really helped me out a couple years ago when I needed my window repaired when my car got broken into. It was super last minute and I needed the car repaired quickly to be able to get down to Vancouver for a job interview. Thanks Tim!
7 years ago (14-11-2017)

An excellent buying experience. Highly recommended if you prefer to buy from knowledgeable personnel (Cory was very well informed) and a friendly environment (not pushy and ensured we had a good deal). We bought a fully loaded '14 Denali with low km's. The price was competitive with other vehicles we looked at...and Bannister even helped offset the cost of a second key fob after the sale was completed!
7 years ago (04-11-2017)