HomeSense

I was in the store this evening, went to purchase a runner rug and there was no price on it. The cashier had another employee go price the rug, the other employee priced it and gave the cashier the price. The cashier rang it in and I paid for my purchase. As I was waiting for the other employee to put a pricing sticker on the rug a different employee I believe the manager asked her what she priced it at, and continued to have a conversation with the other employee. The employee came back and said I just need to take the rug for a minute, left with the manager/supervisor and came back and said I am sorry I priced this wrong. I looked at her and said I have already paid for it, the manager/supervisor didn’t respond to me but told the employee she needed to refund me and recharge me at the higher price. I was blown away by this, not only did the manager/supervisor not once speak to me or apologize or try and explain the situation she was extremely rude in her tone towards the employees. So I had paid for my purchase and after given my receipt and as I was taking my items was essentially told I couldn’t and forced to pay more. I will never shop at this location again, I am putting in a formal complaint again that manager/supervisor and will be sure to share my experience with everyone I know that shops at that location. I just want to add that both the cashier and the employee were extremely nice and the employee especially was trying to be helpful in the situation. Either way, the way that the manager/supervisor spoke to her employees and the way she acted in the whole situation was extremely unprofessional and should NOT be in that position given her attitude.nnAfter reading some of the other reviews this sounds quite common for this location, I would avoid it at all costs!

I enjoy this home sense as it’s attached to the marshals making it easy to shop at both stores. I always find something here for a good deal and the staff are friendly and always say hello. The store itself is easy to walk through and never super busy , I like that there is two spaces to pay but I wish they had more bathrooms for this large of a location.

Good sized store with lots of items. Connected to the Marshall's next door. Lots of people shopping in the middle of the afternoon on a Wednesday. Folks seemed stressed or cranky not sure why. Floor staff was easy to find but very busy. Front counter only had 2 cashiers so even with only 4 people on line it was almost a 10 min wait. Found 2 pillows I wanted but unfortunately no sets. Will need to go and check for a match in another location.

Decent selection of decorative products for the home. Space allocated to carrying tablecloths is too small, though, so the selection is rather limited. Unfortunately, I left the store, having bought nothing. Found what I needed on Amazon.

Comfortable beds and pillows. Small room but great for what we needed. Great price when we stayed. Room was very cold as the tempature was set extremely low. Took a bit to warm up, but blankets I asked for were provided quickly and were nice blankets. Would stay again no problem.

Directions to HomeSense with public transportation

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