Hampton Inn by Hilton Brampton Toronto

Our stay was a great one! Hotel was fresh and clean, pool was warm and gym equipment in great working order. Special shout out to the great hospitality shown during the breakfast service. Hector, Annette and Monisha were very happy and helpful, making for a lovely experience.

The only reason I gave it two stars and not one is because the hotel and the rooms were clean. But staff-wise, we were so disappointed that next time we come, we’ll go somewhere else.nnWe came for the Taylor Swift concert on November 14th, and we where a little bit late so, while I went in line to get in for the concert, my husband went to check-in into the hotel since he doesn’t have tickets and was only there to lift me.nnThe hotel refused to let him check-in even though he had my confirmation email, an ID of mine and me on FaceTime to prove I am the person that reserved. They still refused to let him check-in, and he had to stay in the lobby for 7 hours, until I get back.nnWe proposed multiple solutions, but the hotel just wouldn’t hear them and they weren’t interested in helping us.nnAnyway… the next morning, we woke up late around 10:15 because the show finished late and we were tired. We really were looking forward our breakfast. We entered the cafeteria, and a man told us in a really arrogant voice « breakfast ends at 10, you know ».nnAt this point we were really irritated, tired and hungry. We just left.nnWe won’t be coming back… it’s sad because the hotel itself was lovely and looked accommodating .

The room is nice and beautiful, and the beds are comfortable. However, there is a very odd smell in the room and hallways. There are two TVs, but they only have CNN and no smart functions, even though they are smart TVs. When we asked for an HDMI cord to watch Netflix, the front desk responded with attitude, which was unexpected for our first interaction.nnPersonally I think 5444 dixie ed’s Double tree is way better in terms of service and stay

Great hotel recently being renovated. Friendly staff, 24 hours tea, coffee, hot breakfast, comfortable rooms and bathrooms. I particularly would like to appreciate the breakfast in charge, Lydia. Her service was exceptional. I being from the hotel background was constantly watching her approach towards adults and children both. She always had a smile and was very energetic and efficient in keeping the breakfast area well stocked and clean. She is an asset to the hotel. Hotel is very conveniently located near the Banquet hall. Would certainly visit again.

Clean and spacious rooms with a reasonable price per night . The coffee is always hot. Continental breakfast was satisfactory to get something hot before heading off for the day . The hotel main door locks past certain hours of the evening for the safety of guests . The staff were all very hospitable and nice. All willing to help .