Embassy Suites by Hilton Portland Downtown

First off, the Valet service team is top notch! Greg is a top member of the team and is willing to go above and beyond for the guests here. The rooms were comfortable and spacious. The house keeping team does an excellent job at maintaining the place! Overall a great place to stay.

I would definitely stay at this hotel again when we come back to Portland. The staff were simply amazing from the front desk, room attendants, hotel engineer, bartenders, restaurant staff, and cooks who made omelets. I loved that this hotel had a hot tub they have two, but only one was operational. Their breakfast was amazing every morning. Cooked to order omelets... Delicious! Their evening reception was delightful! We were surprised at the variety of drinks available. I wouldn't hesitate staying here again with my family. It was easy to navigate to everything we wanted to see in Portland via public transit. We took the light rail to a station nearby and didn't get in a car once. The rooms were spacious and beds comfortable. Loved it!

The check in service was phenomenal. I loved all the little perks we received such as complimentary breakfast, cocktail hour, etc. the pool and hot tubs were clean and good condition. The beds were comfortable and the rooms are spacious.

The location is great, the lobby is dreamy and the staff is ready to help and the pool is awesome. Unfortunately the rooms are pretty rundown, somehow there were stains and tears on everything from the curtains to the lampshades to the walls. We stayed in the summer and the AC was broken but the front desk folks were very helpful trying to assist.nnWe were told there was only one person cleaning and running room service for the whole hotel that weekend. I hope they treat their employees better in the future.

Stayed here twice on weekends in March. It's an antique hotel that was something else before Embassy took it over and they charge everyone an antique preservation fee at check in about $5. The first room was nice and large while the second room despite booking the same room for both stays was much smaller and not as nice room 206. In particular, the air unit in this room wouldn't stop running no matter what was tried, making it really cold until having to turn on the heat to negate that, which then made it really hot. Didn't sleep well at all due to having to have the air unit on for the full night either and this definitely was a disappointment. Also, the first weekend there, there was a cheer competition so the place was loaded with screaming children everywhere- elevators, lobby, breakfast, and in all of the amenities. Not their fault but not particularly pleasant. Breakfast is solid, with a made-to-order omelet station, though it's in a subterranean room that's very dim.nnOn the plus side, the hotel is near about all of the downtown attractions, blocks from the Max, and really easy to get a running route in- went about four blocks south to Alder, then crossed a bridge to get on a trail headed south that parallels the Willamette for miles.nnOverall, a decent place if the price is right- however, I'm not sure I'd book it for the $200+/night it frequently lists at.