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Reviews, get directions and information for DoubleTree by Hilton Hotel Billings

DoubleTree by Hilton Hotel Billings

About

Enjoy Our Hotel's Unbeatable Views of Billings, MT
With its vast open plains, interrupted only by an occasional mountain or glacial lake, Eastern Montana

Story

Our location in the heart of downtown Billings makes our hotel ideal for corporate travelers. We're within walking distance of Wells Fargo and ConocoPhillips, and we're just minutes from ExxonMobil. Our hotel has 16 elegant function rooms, on-site catering, A/V equipment and such perks as a two-hour RFP Response Guarantee, making us "The Place to Meet."

Driving Directions:

From Interstate 90 West take exit 450 toward city center. Take right onto MT 3 / S 27th Street, Follow 1.2 miles, the hotel will be on the right. From Interstate 90 East take exit 450 toward city center. Take left onto MT 3/ S 27th Street, follow 1.2 miles hotel will be on the right.

Local Attractions:

WESTERN HERITAGE CENTER

ALBERTA BAIR THEATER

MSUB

MOSS MANSION

METRA PARK AND EVENTS CENTER

ZOO MONTANA

Address: 27 N 27th St, Billings, MT 59101, USA
Phone: (406) 252-7400
moc.puorgletoheht@niwdlabl
State: Montana
County: Yellowstone County
City: North Park
Zip Code: 59101


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Reviews
The Front Desk service is less then welcoming, which is surprising for a Hilton property. When I checked in I was treated with moderate amount of a Welcome, but questioned about my ID, which is unusual. Stacey, was the most redeeming person at the establishment, she was the server at the restaurant. What a very pleasant person. In the evening when I requested a bottle of water, it was like I was asking for an impossible task. In the morning when I asked for the location of the lobby coffee, I was told it was on the 29th floor in the restaurant, that their coffee shop wasn't open.nnNot a location I will revisit nor recommend!
The hotel looks very classy on the surface. The lobby is nice and clean. The staff was helpful and nice. The parking garage that's attached seems safe and is reasonably priced.nnBut the rooms were interesting. They were nice and had quality accommodations but they seemed to just be a little dirty.
I am a fan of Frank Lloyd Wright the American architect that has influenced many designs over the years. This building is definitely a mid to late 1970s design beautifully crafted. A wonderful workmanship on brick and throughout building. I truly enjoy coming here and recommend to all. Things I would like to see changed would be walk in showers with glass doors multifunctional shower head. The garage little bit of a hassle so Don’t lose your parking ticket because they have to put a sticker on it in order for you to get out of the parking garage. that’s the only downside but a valet parking service would be fantastic but the area that is, Billings doesn’t call for something like that…… This is definitely a great hotel has great views from their 20th floor restaurant / breakfast area. A bar or Tavern on the first floor very nice place. And for anyone that is in the military, it has very good military rates in the folks here respect us.
Have always loved the DoubleTree, except for our most recent stay. Although they have honored state employee “state/government” rates in the past for employees at MSU, they no longer do now. So FYI, don’t book here if you are any type of state university employee since they won’t honor your state rate eligibility, even if you have booked in advance. Will not be staying here again, customer service was a bit of a nightmare. That being said, location and housekeeping is awesome and if you don’t need a state rate, then you might like staying here.
Reasonably friendly and helpful staff. Pretty close to the hospital which is why I was in town although it would be a solid 20 min walk. Plenty of places to eat and drink are easily walkable from the hotel. The room itself was pretty nice in terms of decor and comfort. Some deferred maintenance with wallpaper peeling. I appreciate the relatively quiet heater. The biggest downside was the street/traffic noise which was intrusive. Additionally, there was an air blower going in a utility area that seemed aimed at drying some water damage in the ceiling which contributed to the noise.For this reason only, I will seek alternative accommodations next time I'm in town.
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