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Reviews, get directions and information for Delta Hotels by Marriott Quebec

Delta Hotels by Marriott Quebec

About

Enjoy the best of Quebec City, Canada from Delta Hotels by Marriott Quebec. Our modern and ideally located hotel in downtown Quebec City sits in the heart of one of the most beautiful cities and offers contemporary sophistication.

Story

Le Delta Québec vous offre une multitude de services tel que le restaurant et bar Le Bistro, le stationnement intérieur, les chambres et le salon Club Signature situé sur étages à accès privé, l’internet haute vitesse dans les chambres et salles de réunion, centre d’affaires, centre de conditionnement physique et piscine extérieure chauffée toute l’année.

Address: 690 Boulevard René-Lévesque E, Ville de Québec, QC G1R 5A8, Canada
Phone: (418) 647-1717
State: Québec
County: Communauté-Urbaine-de-Québec
City: Ville de Québec
Zip Code: G1R 5A8


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I would not stay at this hotel again. The lobby was under renovation, room was dark, small, and very dated. We had problem with shower first day, they were very accommodating. Location was great, right outside old Quebec so was very convenient. The hotel interior was weird too, one elevator takes you to third and you have to switch to a different elevator to go up further. Also do not recommend their breakfast, go outside and get yourself a better meal.
The hotel is currently under renovation. It's a crazy maze to get anywhere, two separate elevators too, needing to switch between them to get to the main floor or parking garage. Way too much walking after a long day of walking around the city. But they've done the best job making it as accommodating as possible. The customer service is excellent. The rooms are clean and nicely designed. The food at the restaurant is delicious and the wait staff are incredible. We would definitely come back.
Leaving today, great visit in QC but Hotel has shortcomings. Currently under construction when we checked in but never told at the time of booking received notification about 2 weeks prior. Very odd lobby and floor space! We asked for a reasonable two hour extension on check out due to late afternoon flight so we could enjoy a final visit downtown and enjoy a nice lunch at a cafe. Totally aggressive “no” by the front desk. Front desk also does not pick up the phone when calling from the room. Automatic busy signal numerous attempts. Phone system rings busy when dialing 0. I advised the room is not suitable for new guests as the A/C has performance issues and leaked water on to the carpet. Sorry will not return to this property.
Not quite up to par with what we expected. It's supposed to be a 4-star hotel and it sorely disappointed. Here is what we found: blood stain on bedspread, mold stains on caulk in tub, mold stains on ceiling of tub/shower, not enough luggage space, low lighting in bathroom with no vent fan, dirty carpet, peeling wall paper. The whole building just feels tired. The Bistro food was good, but for some reason not open for lunch on a Saturday. Location was OK, but a bit of a walk to get to all of the shops. No gift shop or place to buy soda or snacks that we could find. Would not recommend.
I forgot an item in my hotel room last week and have been trying to reach out to staff ever since. I’ve called eight times over the past week and have either been transferred to someone that goes to voicemail, or said the person responsible isn’t available.nnI have left voicemails to two different managers. An internal email has been sent to someone responsible with my information. I contacted Delta directly through the contact form as well.nnComplete silence. How hard is it to get in touch with someone about a lost item?
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