I have to say that awesome and amazing service I got from Marty she was so helpful when I walked in the Scarborough location today she asked me if I needed help Marty suggested some advice on a certain product her advice really helped me big time I am going shopping there more often Thank you to Marty for being helpful and for being so sweet and awesome and amazing your Scarborough location rocks
8 years ago (27-12-2017)
Online Store
Had such a hard time getting my online order from them. Didn't really receive the best service regarding the matter with them. Received a handful of sample lubricants from the company as an apology gift. It would have much better if they offered me a 30% off coupon code to get me back to shop! That I would definitely put to good use.
However the manager didn't even deal with the situation she passed it on to a lady named (Mary rose- thank you for your help) I don't think there is a level of respect for their customers to keep them happy. Oh well..
Won't be spending any more money with them again.
9 years ago (04-08-2017)
Amazing store. In an odd area, the girl was helpful and professional. Store is neat, clean, organized and we felt very comfortable. Would highly recommend here. Though, no return/exchange; they do check item for you before you buy.
8 years ago (17-09-2017)
They wouldn't cover a DOA product less than 24 hours old, they offered no solution at all except deal with the manufacturer in California. Thanks a lot. Big waste of money.
9 years ago (19-01-2017)
Great naughty selections, good prices and the beautiful owner is very very helpful.