Consulate General of Pakistan

Recently, I went to the Embassy's new location in North York and was pleasantly surprised. This new set up is located on the third floor, with plenty of parking space. The gentleman at the reception was courteous and polite, ensuring that all my documents were in order. There were enough counters for all the services being offered, and the visitors sitting area was clean, comfortable and well organized. There was a photo copier machine to help the visitors furnish copies of their documents. Seeing all this made me feel incredibly proud for Pakistan and its people. My last visit was in January 2026 and I had a totally opposite experience. Here, the staff at the counters were dressed professionally and looked busy helping the visitors, showing a lot of courtesy. Whoever is at the helm of affairs now, must be given a lot credit for this turn around of service and environment. The token system was efficient and there monitor screens that displayed the numbers being attended at the respective counters. I was in and out within ten minutes of my appointment time. When we all are quick to criticise and post our negative comments, we must support, encourage and appreciate this improved level of professionalism. I hope and pray that this level of service is sustainable in the future! Pakistan Zindabad!

I recently had an appointment for the renewal of our 3 NICOP and visited the new Consulate. I was very pleased to see that the process was very smooth and well organized. A special thank you to Mr. Suhail and all the staff for their assistance.nnI carefully observed the facilities and would like to share a few suggestions. Although the overall experience was good, some small improvements could make a big impact.nnThe Consulate was quite crowded and could benefit from some upgrading and better organization.nnAll staff, especially those sitting in the booths, should be dressed professionally, as they represent the Consulate.nnI really loved the library corner. It is a wonderful idea. It would be even better to have a small children’s corner with a few toys, a TV, or digital games to keep young children occupied.nnFor senior citizens, having automatic water dispensers/containers would be very helpful.nnThe washrooms are generally good, but the women’s washroom was not clean during my visit and there were no paper towels.nnOverall, I had a positive experience, and I appreciate the efforts of the Consulate staff. Small improvements can make a big impact and make the experience even more comfortable and welcoming for everyone.nnThank you again to Mr. Suhail and the entire team for their service.nJamal Family

Good service by consulate. Efficient fast and comprehensive. Staff is mostly cordial. I think they do need to work on soft skills, improve attire to look like a proper government entity, improve English, look more sharp and professional, smile more, don't behave like a typical Pakistani stiff neck bureaucracy. Avoid gossiping in the public area. Have better matching ties and shirts. Overall look more professional, smart and impressive to represent Pakistan in a developed country so they are taken seriously. Avoid putting paper posters and instructions on wall directly like in a patwari office in a village. Improve cleaning, furniture, bathroom etc. Maintain decorum and discipline.

I went there for my nicop. I took apt online so Alhumdulillah the process went smooth over there. Staff was v polite and supportive. Place is spacious. I got my nicop in exactly 4 weeks, which is v efficient.nBut i really didnt understand why do we have to download PAK ID App that never properly works, and had to pay 66 USD when they had already charged $50 CAD? Thats weird! All chargea ahud be in CAD and not in USD!! Also why do they take only debit card?!?

I would like to sincerely appreciate the lady working at Counter 3, Ms Nazia. I visited to get my bank documents attested, and she was incredibly helpful, kind, and professional throughout the entire process.nI was accompanied by my toddler, who was quite cranky that day, but she handled everything with patience and efficiency. Thanks to her excellent organization and dedication, the entire process was completed smoothly in just 10–15 minutes.nHer professionalism, friendly attitude, and willingness to help truly stood out. I was very impressed with the level of service I received and greatly appreciate her assistance. Thank you for making what could have been a stressful visit such a pleasant experience!