Embassy Suites by Hilton Toronto Airport

My husband and I had a generally good experience during our stay at the hotel. The staff at the complimentary evening reception left a positive impression on us with their warm and welcoming demeanor. The continental breakfast served from 7am to 10:30am was particularly enjoyable. However, it's worth noting that the peak hours for breakfast are typically between 8:30am and 10:00am. During this time, it is advisable to anticipate some waiting in line until a seat becomes available. Occasionally, due to high occupancy, sharing a table with other guests may be necessary. Despite this minor inconvenience, the breakfast options were delicious and satisfying. Furthermore, we found the room to be comfortable and clean. The amenities provided contributed to a pleasant and relaxing stay. Overall, apart from the occasional breakfast rush and the need for shared seating, our experience was great. We appreciate the efforts of the staff and the comfortable accommodations offered. We would recommend this hotel for its welcoming staff and the tasty breakfast options.

We had an excellent experience staying at this hotel. Huge and clean suite, polite staff! Nice bonus to get a complimentary drink at happy hour and the breakfast included the next morning was tasty! When we found out our flight was delayed, they allowed us to check out a couple hours later at no charge. Shuttle service to and from the airport was slick. Underground parking was hassle - free. I will definitely stay here again.

Room was great and spacious. Manav I am guessing the night shift manager was really helpful. All you can eat buffet was great. However, they don't have cook to order omelette or any other eggs for weekends. It would be great if they have it on the weekends also. They didn't refresh the room everyday. Not sure if you have to request or not They gave free water is only for when you checked in. However, when we asked about it with the front desk, they gave some to us. Not to many food places around the hotel.

This is my favourite Toronto airport hotel. Although they don't have a pool and the parking fee is exorbitant- the rooms are beautiful and a great size. One of the best hotel breakfasts I've ever had. Perfect location near airports and restaurants. Good service, evening reception snacks were sufficient, with 1 free drink per person. Would definitely stay here again.

One of the best airport hotels that I have stayed in. The room is clean and spacious. A very good view from the room and can watch the beautiful sunrise . The staff are friendly and helpful. The lobby and the restaurant are nice too. Their shuttle bus service to the airport is every 30 mins , it runs for the whole day 24 hours. This is very good for travellers. Will visit them again for sure.

All hotel staff have been a great host and helpful! We have been provided with information regarding the airport shuttle, given extra amenities, and the hotel purchase includes a great complementary breakfast. We have been extremely satisfied with our stay during this difficult time of flights being cancelled.Rooms: 5/5

Great customer service from check in to check out! Will definitely stay at this hotel again once back in Toronto! The restaurant on site also has great service! Wish they had more gluten free dinner options…but still great service! Breakfast was great with gluten free bread available. Manager Deepak Deep I believe…was absolutely great with kind service! Thank you for making this a great 4 days to stay!

This is a mixed review as while the rooms and location are great, the front desk service was terrible and overshadowed the whole stay with issues at check in and check out. I am a gold member and booked two rooms for myself and my coworker weeks in advance. We went to check in at 5:30pm and the rooms weren't ready. As they fumbled with their system for 15+ minutes and went back and forth to the office, they finally said 1 was available. They said we needed to wait 15-20 minutes for the second room yet another person came in and they had her room ready and a number of rooms with keys on the counter. So we put all of our things in the one room and waited. She checked back with the desk over 30 minutes later and 30 minutes later had a room. She asked them to move her room to her credit card and they "did" and gave her the key. We finally got to head to dinner... As we checked out she checked and they still had everything on my card. What did they do for 30 minutes when she went up the second time? Who knows... but it concerned her as they typed her information into something she said. One other issue was noise. Very modern rooms that echo a lot...especially with all the kids that were staying there the first night and planes overhead. The hotel can't control kids, so I don't blame them but it was annoying. There are a lot of choices around that area and I will be trying one of those for the next trip ... I am loyal to Hilton brand hotels and hope they figure things out.

We tend to book this hotel as it is quite close to the airport, 401 and 407 highways, and transit to downtown. The staff are extremely accommodating and the morning breakfast is quite good with hot food and an omelette station. They also have a business centre and retail food alcove at the lobby for late night snacks. Church's Chicken is literally steps away if you feel the need for something else. Good place.

The room was clean and the complimentary breakfast buffet was amazing. We were able to use the laundry on site which came in handy especially when traveling with children. Front desk staff was helpful and courteous. Great location! 5 minutes away from Toronto Pearson Airport and about 30 minutes to Downtown Toronto.Rooms: 5/5