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Reviews, get directions and information for Comor - North Shore

Comor - North Shore
"Comor - Go Play Outside is Canada's premier ski, snowboard & bike shop. Locally owned and operated in Vancouver since 1974, we have expanded to three locations in Kitsilano, North Shore & Whistler. With a large selection of skis, snowboards, and bikes we have become a destination store for outdoor enthusiasts to come and check out all the latest and greatest gear. Customers can find the best brands, the best service, and the best gear to support the active lifestyle they wish to lead. Feel free to call us or visit us online or in-store to talk to one of our experts."
Address: 1445 Main St, North Vancouver, BC V7J 1C9, Canada
Phone: (604) 929-4327
State: British Columbia
County: Greater Vancouver
City: North Vancouver
Zip Code: V7J 1C9


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I bought a jacket from this store. Order ‘S’ size and then they cancelled my order stating website haven’t got updated properly. We agreed to get M size jacket. That was a defect product. I called them multiple times and sent emails to their customer service. After all I received this following response from one of the service agent. “” probably just got a bit crooked from shipping, which can be fixed by just wearing it “” Asked them to provide assurance on this statement. What if doesn’t work. I paid more than 200$ for this jacket and this shop asking to adjust with what I had received. Worst service ever!!! Even Manager wasn’t responsive. Would be raising Consumer complaint on this issue. Forcing customers to buy on what they send. This is what I got as their response. The statement quoted in your “”message is not a guarantee but merely speculation based on your description of the alleged issue”” Never ever buy the product online from this store. Sad to see a lot of people posted bad reviews already.
Everyone has a great attitude, awesome customer service. They had a killer boxing day sale and were willing to hold an item for me temporarily. Happy to support local board shops
Had a great experience at this location thanks to Duncan. He spent over an hour with me, helping me find the right ski boots for some issues I was having. I returned and got again exceptional service from Duncan. Super knowledgeable, experienced and helpful!
Been there twice to service my first gravel bike. Very helpful and friendly staff, they let me into the service area and taught me some maintenance and issues. Quick turnaround on bike service. I also found some good items on sale.
Amazing customer service and prices, worth all the great reviews it has. Came here to get my tires changed and by the time I had paid it was already done.
Sunny was so helpful, he found ski boots that fit my feet perfectly! So happy with my purchase, excited to get on the mountain!
A Step Above, these guys are truly helpful from start to finish. They had my new bike ready to go with pedals on, and even set my shock sag and pressures before I left the shop. They’re down to earth and just other mtb’ers like yourself. They’ve earned a loyal customer.
The guys at Comor North Shore helped me put together this "Over the Top" RM Growler starting with the specific bike itself and installing the Trust fork, SixC cranks, bars, oval chainring etc. Just wished the Saints were available to complete the build. UPDATE: Bike got stolen May 3-4, 2021 The Trust Performance Message fork was recovered.
Exceptional customer service and professional attitude provided by Svetlin and the other guys when I bought my wife's Rocky Mountain mountain bike from that shop. I was hesitating if that was the right entry level bike for my love but they succeed to convince me and now my wife is really happy with that choice. Thank you guys for your professional attitude.
I was in today to get the bindings on my skis adjusted and I was greeted by Jack. Talk about “white glove service”! While waiting to get the adjustment done, I asked Jack for his advice on ski boots. Being a novice at skiing and everything ski related, Jack took about an hour of his time to educate me, show me and teach me without any intention of selling. He offered to look at my current ski boots and was able to figure out the reason they were not a perfect fit for me and offered to adjust them for free. I don’t think I ever received such good, honest costumer service. I have read some bad reviews about this store and I do think that, yes, sometimes not all employees are that great. But before bashing a business over one incident, talk to a manager, see if they can fix it and make it better for you. Jack was outstanding and I will be a returning costumer, thanks to his knowledge, kindness and genuinity.
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