Charcoal & Woods Restaurant & Bar

Service and atmosphere are great. However I ordered a simple pepperoni pizza which took 30+ minutes to get. They constantly checked in which was great but the time it took was a bit crazy. When it eventually came, I was shocked of the outcome. It was greasy, and not appealing. Cutting it was near impossible due to the cheese going on forever and the grease sliding the pizza around. And the taste was not great. Just sooooo much grease. After I left the place, I couldn't stop going to the bathroom. Overall not satisfied and the only reason they get 2 stars is because the waitress was very prompt and caring.
7 years ago (08-03-2018)

We order lamb and short ribs. No ribs was served instead just two tiny pieces of over cooked meat. It tasted like we ordered two curries from an Indian restaurant. It is very expensive and very very small quantity. Service needs to improve. One star I'm giving here is for the ambience. Very disappointed. Not recommended.
7 years ago (04-01-2018)

0 stars ! Absolutely horrible experience...how many things can go wrong. My vegetarian cousin was brought a skillet with meat not noticing till after a few bites....manager took the plate and did not apologize. Along with mistakes being made on my sisters dish. Every dish was brought out with long wait time inbetween All food was cold. Waitress spilt ketchup on sisters sweater and walks off as if not noticing. When mentioning it she apologizes while laughing ...still does not clean the ketchup mess she left around and on our booth . The jam was expired and hard as a rock ..every...packet.... no apology. A complete joke . The list goes on for all the things that have went wrong . Never coming back
7 years ago (04-03-2018)

Very good food, ambience and staff. Always come away with a good feeling!
7 years ago (04-02-2018)

We just had some appies on happy hours! Delicious caesar, very nice customers, service excellent! Overall experience 10/10 Thank you
7 years ago (03-01-2018)