Lowe's Home Improvement - Ottawa Division

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Lowe's offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.ca or at your Ottawa, ON Lowe’s store today to discover how easy it is to start improving your home and yard.

Address: 340 W Hunt Club Rd, Ottawa, ON K2E 0B7, Canada

Phone: (613) 274-3984

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State: Ontario

County: Ottawa Division

Zip Code: K2E 0B7

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Reviews

Disgusted with Rona plus. Six members of staff, from sales to the management, who promised something, three weeks after flat out to my face told me that they don’t remember me and do not remember anything that they promised. Very unhealthy environment. All staff members complain about their management and their staff members. Whoever can is leaving the store. The management is very inefficient and is not doing the actual management work. They are losing a lot of customers due to negligence and complete lack of knowledge of the product they sell.

Don't bother. Much better service and selection at other Home Depot. Also, service is not what it used to be. I called twice on Sept. 13 at 1:30 PM and got hung up on both times. Someone just picked up the phone and hung it up immediately.

Huge thank you to the female staff member at the customer service desk this afternoon. I needed a receipt from July 2023 for the warranty on a defective purchase. I was given the run around by the staff at the location I purchased it as well as the Canada-wide support for the past month and head office. Telling me they didn’t have access to the old system due to the change to RONA.nnThe employee at this location was able to pull up the receipt and give me the info. She couldn’t print it so I did have to return to the original location to get the copy printed but with the info this employee pulled up I got it within minutes at the original location. From the very system they said they couldn’t access!nnAgain thank you to the customer service employee at this store who found the receipt info. I appreciate that she went above and beyond - and didn’t continue giving me the runaround others had.

Had a wonderful experience at Rona today. I was looking for a new lamp and received all the information I needed to make a decision. He was very knowledgeable. Got the lamp, put it together and it works beautifully. Very impressed with the store.

Poor service . Just to get a copy of receipt which they already pulled from system and we provided all details. Still they said its fraud to provide a copy of  your own receipt which you paid for is fraud. Even their main customer service help line doesn’t know customer’s problems needs to be addressed in helping manner. But thats fine store will not have repeated customer at this location.

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