Best Western Seven Oaks Inn

I am rating our experience as 5 star if my kids could they it would be infinity.nnCheck in- was very fast and staff was very friendly I do wish there was other options instead of CC but I understand why. The hotel lobby was clean and inviting.nRooms- we stayed on the main floor poolside, the hall way to our room was a little messy as some of the rooms are under construction which was nice to see rooms getting a face lift. The room we had was nice and clean and was very spacious for a family of 5, the bathroom was a little different with the toilet and tub in one room and sink outside of the door the bathroom had an off smell but we sprayed some stuff to cover it up, The beds were nice and comfy and we had a fair size fridge and microwave.nnThe pool- The kids loved it! I loved the option of the paddle pool off the hot tub and the size of the pool with the water slide. The pool area was a great size and was fairly clean. The staff was great and very helpful they even let the kids swim an hour extra. I love the fact they offer life jackets for parents who forget.nnThe restaurant- We stayed during the week so it was not overly busy for supper which was nice the food was amazing! The service was great with only one waitress on she was so efficient and friendly. The prices were quite reasonable and had many different options.nnNight staff- we had called for extra sheets for the couch and it was fast they even tried fixing our room phone.nnCheck out - fast and efficient even gave us a later check out!nnOverall our experience was great and would definitely stay again!

While traveling to this hotel from America, we were looking for a nice stay on our way to Banff. Unfortunately, our room had Multiple Bed Bugs. As seen in the attached image. The lady at the front desk was; however, very nice and was able to find us another room. However this was still unacceptable and would not recommend your travel here especially if you have children.

This is an old hotel, with old tiny rooms, old furniture and old smell. Bugs in the bathroom. The toilet and bath are separate from the sink. No space, really. The price was competitive and we chose to stay there. The pool has a massive slide, and kids had lots of fun there. Restaurant is great, lots of food options and great price. The staff is very welcoming and nice. Parking lot is big and accessible.

Definitely not as good as it used to be. Would get a room or two for our kids' birthdays. But it has got old, and the rooms definitely need an update. One of the staff out by the pool area was very rude. You can not take anything to eat or drink by poolside anymore. I had a bottle of water and was told , very rudely, that water was not allowed. I think there might be a lot better options now.

I recently stayed at the 7 Oaks Hotel in Regina, and my experience was extremely disappointing. The service was terrible from start to finish.nnFirstly, the hotel did not disclose any taxes or fees upfront and simply charged my card without informing me. When I spoke to the front desk about it, Lucas admitted that he often forgets to mention the taxes and fees to guests. This lack of transparency is unacceptable.nnAdditionally, there was water all over the stairs, and my child slipped and fell due to the absence of any hazard signs. This poses a serious safety risk, and it’s shocking that the hotel doesn’t take better care of such basic maintenance issues.nnThe rooms were overpriced and had a bad smell, making the stay even more unpleasant.nnOverall, I would not recommend the 7 Oaks Hotel to anyone. The poor service, lack of transparency, safety hazards, and overpriced rooms make it a place to avoid.