Ramada Plaza Regina

We've stayed here every year for past 5 years to attend a Football game. This year I know they were busy but....maybe should have had extra staff or longer days. Our room, even though we'd been given key was not made up and when we returned from game at 11:00 p.m. we had two bath towels and nothing else. Thankfully the bed was made.nI did find the bed very firm. Breakfast was good as usual. Staff friendly but since they were so overwhelmed with check outs and checkins they had little time for anything else.

Staff at front desk was very unfriendly and none looked like they wanted to be there. Not one said hello from the front desk anytime I left or came back. Was there for a 6 night stay with an extremely late checkin and an early departure, not even thanks for staying with us. On Friday I had some free time so thought I would go down to the pool area. Which no one told me where it was or no info in room.nThe water in the pool and hot-tub like nasty with the walls of the pool so dirty I didn’t feel comfortable even putting a toe in to check the temperature. This was one of the reasons I picked this hotel was for the proximity to downtown and pool/hottub. Very dissatisfying to say the least.nI ordered breakfast one morning which was ok at best portions could be a little more for the price of the French toast breakfast.nThe room was always cleaned and coffee topped up the housekeeping staff were friendly in my encounters with them.nWhen booking there was no mention of construction so early morning work began most mornings which sounded like it was directly above me.nI believe there are better hotels to stay at in downtown Regina

We booked in at the Ramada under the medical rate as it was a fair cost. We ended up extending our stay an extra day. Both days were to include parking underground. Upon our return in the afternoon we parked and after about 15 mins had to return to car only to find a parking ticket on our vehicle. The staff at the counter were very kind in helping to void this ticket. Then in morning as we were getting ready to leave the microwave was used and it blew the breaker in our room and the room next door. After a call to the front desk again this was fixed very quickly. Upon arriving at our car, there was anither ticket in the car. Frustrated i went to front desk again and yes the staff was very kind about voiding it, but didnt really have an explanation as that is contracted out impark, not done by staff at Ramada. If I were to offer one suggestion it would be for having the shampoo, conditioner and soap affixed to shower wall. Much easier use and less soap/container waste. A greener option for sure!nOverall very good accommodations.

It's a three dressed up as a nine if you catch the reference.nnOne of the selling features when I booked was a hot tub. It turns out it's not a hot tub because the jets haven't worked, it looks like, for decades. It looks like it used to be a hot tub but they've put up permanent signs saying 'not jetted' so I think it just broke at some point and they never bothered fixing it. So basically it's just a big bathtub. They shouldn't be able to advertise they have a hot tub.nnThe exercise equipment is poorly maintained, some of it was broken, and it looks like some of it would be potentially dangerous to use.nnThe room was okay but the heating system clunked each time it turned on and off so every 20 minutes that night it woke me up.nnWhatever cleaner they're using in the hallways is overly strong and has a strange scent to it.nnThe windows in the room were all clouded up so you couldn't even see out properly.nnYou had to run the shower for about 5 minutes to get any hot water.nnIt wasn't worth what I paid for it and I won't return. They need to do a proper renovation or pull the building down.

The hotel refuses to send me an invoice for my stay. It’s been 6 months now and I haven’t received anything. I called them several times and they just refuse. This is highly unprofessional and raises questions about this hotel.nI am willing to delete this rating once I have received my invoice.