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Reviews, get directions and information for Best Buy

Best Buy
"Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership."
Address: 501 Tollgate Rd E Unit 6, Cornwall, ON K6H 0B4, Canada
Phone: (613) 932-1058
State: Ontario
County: Stormont, Dundas and Glengarry United Counties
City: Cornwall
Zip Code: K6H 0B4


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
I just picked up a TV here this morning and the service was perfect. I interacted with 4 staff members 1 from the Geek Squad. Everybody was super professional and helpful. Nice and easy experience and they were able to direct me to other items I needed in the store. Thanks Best Buy team. Made my bad day alot better. Edit: I had to to bring the product back due to a defect. Quick and painless and the guy who I assume was the manager was quick thinking and helped everything go smoothly!
Damian was very helpful, knowledgeable and pleasant to deal with. His shift ended at 6pm however he stayed late to complete the sale and provide wonderful customer service. Thank you Damian for all of your help!
Recently bought a pair of wireless headphones. Took them home for the left one to not work. Of course when at the store they were bragging about how good the brand was etc to make that sale. Got online to see if there was any fix which there wasnt only to find a ridiculous markup . Like over 100% markup in price. Disgusting practices will not shop there again
I just got my new phone at Best Buy cornwall Amazing deals I got and best customer service by employee name Nil Really loved it
Sadly were not helpful, customer service wasn't the most patient or polite, can't reach out to the store it's online they do not return calls. Poor performance.
My wife went to your business and the lack of interest in her need for help was astounding. The geek squad are dead beats who must be hoping for work somewhere they can walk around and avoid customers. A geek told my wife he said just a diagnostic on my laptop would be 195 bucks. What a rip off. When my wife came out to the car I was outraged. Well best buy you will never see me again
Not store specific. Ordered a freezer online for delivery. They called the following day to try and sell me an extended warranty which I refused and to confirm delivery date. Was told that they would call to confirm the delivery window the day before delivery, which they did. They called the morning of the scheduled delivery to tell me the product was not available and they could re-schedule for a week or two later. Told them to cancel the order. I will never order from Best Buy online again. Unfortunately, because they charge your credit card when the delivery is confirmed, I'm stuck paying for the freezer and waiting for a credit. Update: They are also liars. They called back the following day telling me I had re-scheduled for the following week. I do not tolerate lying, so I was admittedly extremely rude to the girl on the phone. I'm assuming I'll never get my freezer and never get my credit... Hopefully, the next phone call from them will begin with "I'm sorry, we messed up big time, and want to apologize....
The service at Best Buy in Cornwall, Ontario is phenomenal! The staff are friendly and very knowledgeable! Kudos to Enzo and Jade who were amazing at troubleshooting. I highly recommend this store! The staff are all very professional and shopping there or consulting the Geek Squad is always a positive experience!
I went to the store and explained to the associate that I would purchase a TV, but was unwilling to pay the $49.99 for delivery. Other retailers could match the price, the TV was not in stock there and I was also able to transport the TV myself. They agreed and said it would be free delivery. The receipt was done in a way that the TV was discounted $49.99, but the delivery was still listed at 49.99. I didn't think it was a big deal because the total price was the same and I was told it had to be done this way. Well, unfortunately the TV was defective and I ended up returning it to the store myself. Seeing how the receipt was done and despite my numerous attempts to explain the situation, they were willing to refund the TV, but unwilling the refund the $49.99 that was listed for delivery. I didn't even want to pay this amount in the first place and would have never agreed to purchase the TV under these terms. I trusted the associates but in the end I lost.
I ordered a flip 5 beginning of oct and just now find out they returned my item to the store because they can’t ship to a P.O. Box which Amazon, wish Walmart all do and now it’s going to take them 5 or more days to refund my money so I have to wait if I want to reorder thank goodness it’s not a Christmas gift or birthday gift I definitely will not be recommending order online from Best Buy go to Walmart Amazon wish even staples is way better and faster I don’t even give them 1 star so disappointed
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