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Reviews, get directions and information for Aritzia

Aritzia

Story

We’re inspired by the energy of culture and connecting you to it, bringing everything we love together in one place.



"Aritzia is an innovative women’s fashion retailer. Each season, we curate a unique collection of beautifully designed clothes that are on trend, high quality and of good value. Our clothing, distinctive store design and personalized customer service are the core of what we do. We develop our own brands, treating each as an independent label with its own creative team and aesthetic. As a group, they have a few things in common: an effortless appeal, a focus on fit and an of-the-moment point of view. We sweat the small stuff. It's why we search out the best mills and factories around the world. It's why we consider and reconsider every last seam, pleat and button. It's why our clothes look and feel so good."
Address: 100 Anderson Rd SE, Calgary, AB T2J 3V1, Canada
Phone: (403) 225-1644
State: Alberta
County: Division No. 6
City: Southeast Calgary
Zip Code: T2J 3V1


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


related searches: Aritzia Canada, Aritzia Calgary, Aritzia Market Mall, Aritzia Crossiron, Calgary Aritzia postal code, Sephora Calgary, Vancouver Aritzia, Aritzia Paris
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Reviews
I’m currently living in the UK and wanted to order some things online. I sent my mom into the store with a list of things to try on for sizing. Jordan was super helpful and gathered everything on my list so that my mom didn’t have to search the store. I really appreciate all the help from overseas and can’t wait for my super puff to arrive!
It was so disappointing for me to go there. Nobody came forward to help me first. What I understood was that they helped people based on their appearance and clothes they were wearing. I wanted to try a top which was obliviously tried before and was really dirty so I asked the girl who worked there to bring a new one. She went to the back room and pretended she found a new one while she just cleaned the dirty one. When I tried the top it was really wet. She could have been honest with me.I didn’t have a nice experience there and will never come back.
have not always been a fan of customer service at aritzia, but my past few visits i’ve been helped by a girl named Jordan. She is sweet, helpful, and not overly pushy. don’t usually leave reviews but i hope she gets the recognition she deserves!!
Everytime I try to shop here, I'm reminded why I hate it. I walked into the store with the intention of spending money, but was so turned off by everything that I left with nothing. Not one person greeted me or asked me if they could help me find something. Instead, two employees stood right beside me and talked rudely about other customers in the store. Not having a mirror in each fitting room is so uncomfortable. I chose to use my phone camera to see what it looked like so that I didn't have to deal with judgement and/or the employees trying to sell me on something else. After telling the employee at the change room I was going to leave the clothing, I got a dirty look but no verbal response. This store is like being in high school all over again. They really need to do better with their customer service.
I got a pair of shorts as a gift and turns out they were too big. I wanted to exchange them one day after receiving them and they told me no as I took off the tags. I had the original receipt with a gift receipt and the tags but because the tags were removed they said no! Can’t they just re attach the tags I don’t understand the issue. I didn’t want a refund just a smaller size. So dumb. LULULEMON ALL THE WAY!!!!!!
Lydia was amazing! She was so helpful and patient, while I was trying on every dress in the store! She made the shopping experience super enjoyable and fun! Give this girl a raise! :
CUSTOMER SERVICE WAS HORRIBLE! My friends and I came into the store, wandered around in there for the entire time without anyone coming to greet or offer help at all. When one of my friends finally wanted to try something on, they just put her into a room without asking or helping. When she wanted to try on another size, no one helped her, we had to run around to get her the size she wanted. After that, the black staff actually came to apologize because she saw that no one helped us out or greeted us at all. She was so nice, friendly and helpful, she even went on 2-3 rounds just to get my other friend the perfect sweatpants for her, even though she ended up not liking any of them. She shouldn't be sorry for the terrible attitude her coworkers had, she is honestly the sweetest girl I've ever met. Other staffs there were really rude especially the girl with bleached dyed bangs, they gave us the look as well as neglected attitude, they would act helpful towards everyone else but us. I felt discriminated in this store and will never come back because of the attitude, judgmental faces the staff gave us. The store wasn't busy so no excuses for the staffs to act like that to customers.
Went in to do some Christmas shopping with my husband. Initially our visit went really well we were greeted and told about sales by a really nice girl we told her we were getting Christmas presents for our moms and she said to just ask her if we needed help and she went back to working around the store. We did one lap and had another girl ask if we needed help we told her we were good and she left us alone. We finally started to pick stuff up and make decisions and a final 3rd girl came over shorter asian girl, had a sweater tied around her shoulders and black hair in a bun she kept interrupting us while we were talking, trying to take stuff out of my hands and put it up front, making super fake comments like “wooow omigosh isn’t that the best???” I had told her more than once we didn’t need help and she would just stand there or give me a random compliment. But every time I touched anything or tried something on I could not get a word in with my husband before she was in my bubble again trying to put stuff up front for me. We tried to be nice but it was pretty exhausting not having any privacy to talk or make decisions on our Christmas gifts. I’m used to them trying to make commission but I typically find the girls actually helpful and chill. My husband even wanted to leave before we were done because he felt uncomfortable. I did end up making my purchases but we went out of way to go to this location across the city because we thought it would be quieter and more chill, won’t be doing that again.
I feel like all Aritzia’s have a judgey environment. If you are not tall and thin they look at you funny. My experience at this location has been better recently than usual I must say. The only complaint I have is that each time I do a return it’s like they don’t trust me. They always have to check my receipt thoroughly several times and grab my item from me and won’t let me near it. Super weird, but I guess that’s their process?
Huge selection of clothing items and staff does not immediately start asking you if you need help when you walk in.
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