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Arhaus

  1. Ann Arbor
  2. Washtenaw County Store

Reviews, get directions and information for Arhaus

Arhaus

Story

Initially located at Arborland for nearly ten years, the store moved to its current location at a two story brick building on the corner of Platt Road and Washtenaw Avenue. Containing two stories of organic room settings, the store features the classic Arhaus stylings of marble and oak floors combined with an eye-catching river rock fireplace. The second story opens up to a skylight to bring natural light into the main atrium, while trademark handcrafted touches such as wrought iron gates and wood panel walls create a rich color palette to capture Arhaus' style for visitors. Showcasing international design and craftsmanship from around the world, Arhaus brings authentic pieces designed for sustainability and functionality to each location. Visit Arhaus today for a unique shopping experience and find the perfect furnishings for your home.

Address: 3010 Washtenaw Ave #101, Ann Arbor, MI 48104, USA
Phone: (734) 477-0288
State: Michigan
County: Washtenaw County
City: Ann Arbor
Zip Code: 48104


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
If I could leave 0 stars, I would. Terrible customer experience from the middle of the sales process to now when we're trying to square away our refund. We've been working on this for 6 months and the team there is very unprofessional. I'm happy to spend money on quality furniture but some level of customer service needs to be present. Do yourself a favor and don't waste time/money at this location.
9 years ago (26-12-2017)
I recently had a warranty issue with a piece of Arhaus furniture. While the corporate customer service individuals were completely useless and non-responsive, Brandon and Clara (at the Ann Arbor location) were absolutely fantastic in dealing with the situation and identifying a solution. We've purchased a number of pieces from Arhaus, and value their excellent quality. Now we can say that their customer service is just as superb.
9 years ago (29-11-2017)
if I could give 0 star I will. This comment is for the brand of Arhaus. I even cannot believe this happened. I just got back from my house to my office. I decided to let everyone know what happened. When this morning I got home waiting for them to deliver, that was the 4th delivery. I bought sofa, entertainment center and the dining table from Ann Arbor store and deliver to Troy MI. The 1st delivery, Sofa was fine. The dining table was defective so that the top and the bottom didn't match and could be installed. The two doors of the entertainment center were defective too. Then we had another delivery for the dinning table and two doors over a week later. When they made the 2nd delivery, the dining table was fine. the two doors couldn't leveled. there was one door leaning toward inside of the entertainment center and when you walk in front of it, it was shaking and made a lot noises. then, they made 3rd delivery. they replaced the defective door but the new door stuck at the rail. when they wanted to fixed it they pull and push several time so the rail wore out. the door still couldn't open or close smoothly. today this was the 4th delivery, we were told they would replace the whole unit. So yesterday night, we unplug the router, TV and cleaned up the shelves. This morning, there was one guy came first trying to fixed the old door still. apparently it still didn't work. then they said Ok they would replace the doors and the 2(bottom and top) rails. he got back to the truck and came back on the phone and with another guy holding that old door that he just un-stalled. after he finished the long call, he told me the warehouse made mistake or someone must made a mistake. They didnt have the door on the truck. they also didnt want to put the old door to the new trails. they wanted to replace them together. they put back the old door and told me someone from Cleveland warehouse will contact me. I am in troy Michigan. I dont know how their system work. but this was the first time I made purchase with them and this will be the last time also. how many times I already gave them to fix the problem. I wasted this morning for them doing nothing . they just proved to me they cannot. I am so disappointed. I think this is not just only one store's problem. It made me thought the brand Arhaus is a failure. Now this issue is still open. I called the sales rep, Kat, in Ann Arbor. She said she was busy and would call me back. We will see. but what already happened is not acceptable.
9 years ago (03-11-2017)
Awesome American made high quality furniture.
9 years ago (03-12-2017)
We ordered furniture there six months ago and they told us 2 to 4 weeks. We still don't have it. Some of it came damaged. The rest didn't come at all. We spent over $20,000 in that store and still don't have what we paid for. They won't refund our money and they have no way of telling us when we might actually get it. It's like they took my 20 grand and said hey will get to you someday. Maybe.
10 years ago (18-05-2016)
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