Apple Yorkdale

SAM is amazing! Excellent customer service. He was extremely helpful with all of my concerns. He was patient & answered all of my questions. Very happy with my purchases! Thanks Sam :

Now i know why they have low Ratings on this store,nnDisplay is out so i came here 4 days back they said we don’t have parts come after 3-5 days, Luckily received email that your part is here.nnNow today they are saying our technician ordered Back part of phone body , Wow even toddler can figure out front part is issue and not back,nnOn top of that they said will check your phone for 45 minutes and will let you know,nnI have apple care too i wonder they ll accept my payments after 3-5 business days of due date.nnMay be time to switch to Competitorsnusing Apple since 10 Plus years never had issue butnlets see how it goes.

Got my Iphone 15 plus yesterday and the Associate Zaib was very helpful and approachable. I like how she explains things well in a calm manner. If ever you are planning on purchasing something, try to look for her!

Very poor servicenI took warranty of my phone from Apple which covered all the battery but the staff here is very bad they don't deal well with customer and they are not changing my phone battery.nThen I bought the AppleCare plan then they said that the battery replaceable is also included in that but so I am facing the problems in my battery so when I came here today to replace my batteries, but they refuse to do so and that's not totally fair

I went to buy an iMac as a gift for my son. It is spacious, sophisticated and crowded. There seemed to be a shortage of staff compared to customers. Many people waited for staff to consult. I did too. If there was a screen where you could enter the waiting list for consultation, the waiting order would be accurate and good. Each part had a designated number of employees. Someone took my turn so I had to wait a long time. However, when I finally met and spoke with the staff member, she was very professional and helpful. It took over 30 minutes to wait, but it took 5 minutes to pay and get the iMac. Once you meet the person in charge, it doesn't take long. Thanks to her, my son was able to bring home his iMac today. I wish there were more sales staff.