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Reviews, get directions and information for Walmart Kanata (S) Supercentre

Walmart Kanata (S) Supercentre
"Walmart Canada provides Canadians with easy access to everyday essentials at everyday low prices! With in-store and online shopping and our easy-to-use app, you shop how you want, when you want, and where you want. Choose in-store or curbside pickup, or fast and reliable home delivery. Regardless of how you shop, you'll discover a great selection of electronics, baby essentials, video games, toys, home furniture and appliances, clothing, exercise and fitness equipment, pet supplies, and more from the brands you trust. Save Money. Live Better. Start shopping!"
Address: 5357 Fernbank Rd, Stittsville, ON K2S 1B6, Canada
Phone: (613) 831-2636
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K2S 1B6


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM


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Reviews
The store has gone from bad to worse. Anytime I go to get something I find empty shelves. Restocking is a biggest issue in this store, lack of products and freshness in fresh food department. The employees gives you false information about certain products in the store and their availability,. The Walmart store in Centrum is way better, shelves are always re-stocked, never returned home with empty hands. I wish they sell fresh foods and other refrigerated products.
I had done an online order for the photocenter for an express product. The product was not ready on time by their delayed estimate which was unfortunate because I paid extra for the service, however, things happen. I went to the store after receiving the email stating my order was ready for pickup. Upon pickup, the order was not what I ordered. It was an important Christmas gift so I was pretty upset. The lady at the photo center was kind not her fault either, and wrote a note for customer service explaining the situation. I forgot to catch their names but the two individuals working at customer service in the evening of Dec 30, 2022 really turned the experience around and I appreciate it. Thank you for your help. If I could rate the two experiences: - 0 star for online photo centre services in person may be better for those making orders but I cannot comment on this as I haven't tried them yet - 5 stars for the woman at the photo centre for trying to make it right to fix an error that wasn't her fault and 5 stars for the customer service team for making it right.
Never buy anything from their Photo Centre. I had to return a product due to a manufacturing error. It took me 2 visits, 7 phone calls, 2 chats, and in total over 5 hours to get a refund. My favourite comments: when I was at the Photo Centre, where I placed and picked up my order, with my faulty product and the receipt, the lady told me that she acknowledged the error, but could not provide a refund or in-store credit, because 'we actually outsource this service so while you order from us, it is not Walmart'. When I asked how to get a refund then, she was like, 'yeah more people have problems getting a refund...' A customer service agent at the same center kept telling me they don't sell that product at Walmart, even after I showed my invoice with the Walmart address on it and a picture of the product.
By far the worst Wal-Mart I've had to deal with. Seems every time I'm in this store it's something else. Low stock & selection compared to other stores, extremely slow, can't seem to find anything. I don't expect staff to be rocket scientists but this location is just not good...
The location is really good. It is spacious, and clean. The produce is not always fresh and kind of in worse quality than other grocery stores. Saad and Laurie CSMs are just great, cheerful, friendly and helpful. Some of the other employees should get some customer service tips from them. It is nice that this location has a Tim Horton's in it.
Waited over an hour for an e-commerce delivery order. Unacceptable. Called more than once and every time told me they were coming out when they weren’t. Get organized it looks bad when you cannot stay on top of your orders.
Nice place good stock.
Really i am disappointed i was shoping for a donation to the earthquake in Turkey i ask them % 10 disocunt to all purcahse over 3k i asked the manager to come discuss, but they told me they wont do any discounts.
Went to the store twice in a week, both around 7pm and the produce section was mostly empty. I went to buy a few things advertised in their flyers but none of the vegetables/fish in my shopping list was available. It’s a problem for Walmart as I started questioning the item availability. If the availability cannot be maintained then maybe don’t put them on your weekly flyer.
This Walmart should be shut down immediately. Empty shelves, very few, if any, floor staff, no sale items available by the second day of sale, and usually not more than one live cashier open. If this is indicative of how the largest retailer in the world operates, then we are in more trouble than we think. Hire more staff. Pay people a living wage and you will find employees.
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