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Reviews, get directions and information for U.S. Cellular

U.S. Cellular

Story

No Hidden Fees on Total Plans plus Unlimited Data for just $40/mo., with 4 lines. U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in four years. Visit your local The Dalles,OR store to check out some of the special offers available.

Address: 1200 W 6th St, The Dalles, OR 97058, USA
Phone: (541) 296-4464
State: Oregon
County: Wasco County
Zip Code: 97058


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Many customers in my area are experiencing poorer service than usual lately and it's a monopoly here so you can't go elsewhere for another provider. You would think that being close to a huge and expanding data center in The Dalles, Oregon, that a spill over of modern connectivity would occur but third world countries do better.
8 years ago (21-07-2017)
The service within the store is mediocre at best. The wait times unreal, as a cell phone technician I work with all carriers and stores and this is by far the worst store I have worked with. The lack of service in this store and with their coparate customer service forced myself to switch carriers and being prepaid with a high end phone and running a business throughout the gorge I wholeheartedly sorry for the lack of professionalism, and long wait times within this store, I used a prepaid plan to cut business cost, thus reducing costs on customers of Mine and theirs. When I switched carriers I had been charged for my monthly plan which the the new billing cycle began the day after not a big deal, however I also switched carrier that day and 21 days later 4 requests for them to refund me my unused plan amount and still it has not happened I will be calling better business as well as several other places please also note that when us cellular moved from next to subway in the dalles they also left hundreds of documents containing credit card info, as well as customer information this store has to be the biggest joke I have ever heard of.
8 years ago (25-07-2017)
Worse customer service i ever had in a cellphone company, they don't have enough workers to help their customers plus the ones they have are useless and super slow.
8 years ago (24-10-2017)
The people in this location are top-notch and super nice and helpful. They could use more agents as others have mentioned, it is usually pretty busy. US Cell isn't for everyone but it is great in our rural area. Go to the big cities, don't expect 4G LTE coverage.
8 years ago (08-02-2017)
Don't even bother going to this location, just call customer service and have anything you need shipped to you. You'll be sorry no matter how simple you think the process will be.
8 years ago (29-08-2017)
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