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Reviews, get directions and information for Gills Point S Tire - The Dalles

Gills Point S Tire - The Dalles

About

Your safety and comfort on the road are the top priority at Point S.

Address: 1116 W 2nd St, The Dalles, OR 97058, USA
Phone: (541) 298-5121
State: Oregon
County: Wasco County
Zip Code: 97058



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Reviews
I was really disappointed. This was my first experience with Point S. I see quite a few people on here have had fast service, and I am sure during certain times if the year they do just fine. Now that things are really busy with snow tire season I experienced something different. I arrived early, only 2 cars in front of me in the bay I was lined up with. I thought for sure I would be in and out in no time. After an hour and a half I began to wonder what was taking so long. So I watched the crew through the window. The employees in the tire room were standing around joking and laughing. Some of them seemed to be aimlessly wandering around not really doing anything. Now with more than 20 cars lined up outside, NOBODY was hustling, not even moving with a sense of purpose. The crew looked very unorganized and under no direct supervision. As a person who has been a manager of a large crew, in a fast paced environment. I was very disappointed. The staff inside was friendly, but oblivious to what was going on in the tire bays. Finally after almost 2 hours my car was ready. I am not sure if I will try Point S again. They haven’t given me much incentive to choose them over their competition. I hope management sees this and takes note of what is going on in the tire room and helps give the employees a sense of urgency. Hopefully your visit will be all the better for it.
8 years ago (10-11-2017)
Excellent service. Polite and friendly. Beautiful tires. My Tahoe loves them. Oh yeah and the coffee is good. Thanks guys.
8 years ago (27-10-2017)
Got here at 8am and got right in for 4 new tires. They are awesome and have excellent service people.
8 years ago (04-11-2017)
Had a flat on our boat trailer, called ahead as we were on the road. They had what we needed and had our new tire mounted and we were back on the road really fast. Nice friendly staff!
8 years ago (28-07-2017)
Very helpful staff with good sense of humor. They're quick with their service and honest about wait times and prices. They've always found me the best deal on tires. They even came to me and fixed my tire for free when it went flat!
8 years ago (12-03-2017)
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