Trillium Doctor's Office

The doctor on call was pleasant and helpful, but we still waited 45 minutes for a flu shot (Shoppers next door was 10 minutes). They also couldn't tell us why they wouldn't submit a simple urine drug screen, just 'my manager says so'.
7 years ago (27-12-2017)

I have attended for 20 years this clinic and Dr. Bafundi consultation , at least my experience with Dr. Bafundi is the Best.
7 years ago (03-01-2018)

I have been at this clinic many times . And when they first opened I had no issues their services was exceptional. From receptionist to doctor . But now 2 years later I revisited this clinic and it has been nothing but very unprofessional service . Not only are the receptionist rude . They mock you and they do not rely proper information unto the patient . They are Filipino and rudely make comments about you in there language . I was giving a time and date to come in and see a doctor only to be told when I came back that the doctor is not able to see me and had left so I had to return again . Doctor refuse to fill provide a prescription because he wanted me to come . mind you the medication the pharmacist was requesting is not a high level drug this is a drug to prevent and ease nausea for pregnancy woman . If they know your number they ignore the calls , or pick up and hang up on you or tell you to hold on places you on a long power hold . Honestly I am extremely surprised at this facility and extremely disappointed and would not be returning nor recommending anyone to go to this clinic sadly . So yes the stars are correct there services are extremely horrible .
7 years ago (28-08-2017)

If you need your day ruined ,come here you won’t be disappointed ! Need a serious re structure here . An appointment won’t help either . Complete mismanagement ,minimum 1to 1.5 hr wait . A constant chatter of complaints among patients waiting. Hope management reads these reviews and does something to better this office .
7 years ago (20-11-2017)

Doctor was an hour late so i went home to wait for a call in... Then i wait for 2 hours without treatment... how much longer im i suppose wait.. by far the worst experience of my life o would get faster service in a hospital
7 years ago (25-07-2017)