Toronto Pearson International Airport

Love our Toronto Pearson Airport, big and clean. Easy all three terminals connection. Sky line train 24/7. The train is free and fully wheelchair, stroller and baggage cart accessible. Lots of space for parking, indoor multi level garage and outdoor parking. Great selection of Duty Free. Nice food court with well maintained modem system of ordering. Lots of escalators and elevators. Wheelchairs and strollers access.
5 7 years ago (16-03-2018)

Love our Toronto Pearson Airport, big and clean. Easy all three terminals connection. Sky line train 24/7. The train is free and fully wheelchair, stroller and baggage cart accessible. Lots of space for parking, indoor multi level garage and outdoor parking. Great selection of Duty Free. Nice food court with well maintained modem system of ordering. Lots of escalators and elevators. Wheelchairs and strollers access.
5 7 years ago (11-03-2018)

Love the airport. Toronto Pearson is huge! Parking gets expensive if you are parking short term. The line ups for baggage are long and I advise to come ahead of time. Give yourself 3 or 4 hours before your scheduled flight. Airport has good WiFi and is clean. Staff in hallways are happy to help.
4 7 years ago (14-03-2018)

I️ usually don’t write reviews like this one but I️ felt like I️ should. I️ understand it’s an airport and hard to not go to being one of the biggest. First when I️ went to the machines to get my customs receipt it broke down. It was okay just went to another one. The second one also broke down right before it printed my receipt. A worker directed me to a third machine and it also broke down. Wasted 30 minutes trying to get though this. She was very understanding about it after we tried a fourth machine and it broke down as well! Customs agent was very easy about it and understanding why I️ didn’t have a receipt. (one star) Second when I️ was at the security line, my brother had a carry on back pack. It caught on the scanner going into the x-ray machine. The security agent was extremely rude when he ripped it out and threw it in the machine. (Not making it up). My brother was shocked and looked at him like “you have to be kidding”. The security responded quickly with a snarky comment “you put it in like that, what else can I️ do”. Very very unprofessional for a security officer! Like come on! The plane was full of huge luggage which obviously should have been put underneath. I️ didn’t have enough room to put my stuff up in the cupboards because it was too full! Just confused why the airlines/airport would let them take those on the airplane when they don’t even fit in the tester? Waited for 10 minutes on the plane waited for someone to finally figure out her large suitcase was to big to even fit up in the cupboards!! That could have been figured out before we were all waiting on her! Overall a horrible experience, I️ know airports can be like this but it was all the little things that made me write this review! Sorry but any other airport I️ would prefer over this one!
1 7 years ago (29-01-2018)

Your experience at the airport and any airport for that matter is mostly influenced by the airline. Putting aside the experience controlled by the airplane, the airport has plenty of parking however it's better to park off-site for multi day as its much cheaper. There are plenty of stores to shop and restuantants to eat at but they're expensive in typical airport fashion. The airport is clean and there has been significant improvements over the last few years to improve user experience. Having travelled from Pearson for both business and personal, I can say that wait times for customs and security clearance have vastly improved over the last few years. Overall, very good flying experience at the airport!
4 7 years ago (17-02-2018)