Astro Taxi

The worst possible! I called for a cab to Dufferin & Finch, and was told the driver was in his way. I called back to ensure because I have to go to the airport and I got my answer didn’t even see anything, the phone rang and it was a different car company altogether! The lady who answered the phone was very kind and said that her company was located in Rexdale and if I could sort the car issue with Astro, Then she would be more than happy to arrange a car for me. I called back Astro and asked him why he transferred me to the other car company, which she didn’t have a very good reason why and told me that I could not get a car. What kind of customer service is that?!
1 7 years ago (10-11-2017)

Called on a Sunday night at 930 september 3rd needing a taxi to my house in Vaughn I spoke to a woman who told me my taxi would arrive shortly, it did not. Instead I had a driver call me complaining that he was to far away, so I called back Astro. I spoke with the same woman and complained because the last time I used Astro the car took 40 min to arrive and now it’s been 20 min and the driver is calling me complaining. The woman in turn refuses to give me her name or connect me with anyone else I have called 4 times and she continues to hang up on me. This issue remains unresolved
1 7 years ago (04-09-2017)

Not sure why so many bad reviews. I've been using this Taxi service in Vaughan area for over 2 years now and they are always show up at my house pretty quick and they drivers are really nice. I haven't tried that many other taxi companies but i am happy with Astro and i doubt i will ever change that. They have even waited 1 hour for me outside my doctors office until i was finished. I would recommend them =)
5 8 years ago (14-02-2017)

Drivers are very friendly most of the time. They dont like when you pay with a debit card some tend to get grumpy at the little extra time it takes to swipe my card. They could be a bit more help when loading stuff into their vehicle instead of sitting there watching you. Other then the little hiccups they are a very good cab company show up on time and like I said most are very friendly.
3 8 years ago (24-04-2017)

I don't recommend taking this company, they're unprofessional and rude... Call UBER
1 7 years ago (02-08-2017)