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Reviews, get directions and information for Black Taxi Ltd

Black Taxi Ltd

About

Online Booking http://ablackcab.com/booking

Story

ABlackCab is a taxi company from Mississauga, Ontario. We are one of the most experienced and oldest cab company in the area. Since 1963 we have been serving residents of the Greater Toronto Area and its visitors move around and out of the city. With a large fleet of over 50 well maintained and equipped cars and vans, ABlackCab offers reliable transportation 24 hours a day, seven days a week in the Mississauga area and also travels out of town. We specialize in marking efficient yet safe runs to the airports, malls, schools, libraries and all common areas of your travel needs. Our courteous and professional drivers will go that extra mile to make your trip pleasant and trouble free.

Our vehicles are duly insured and maintained to ensure your safety. We have specisl vehicles that are available on request for people with disabilities. We allow pets to travel in our vehicles on special requests. All our vehicles are smoke free and meet the strict standards of cleanliness and upkeep. We also do parcel deliveries at very affordable prices. You can depend on us for quick and dependable pick ups and drop offs of your business or personal articles.

Address: 966 Pantera Dr. #6, Mississauga, ON L4W 2S1, Canada
Phone: (905) 822-4000
moc.backcalba@gnikoob
State: Ontario
County: Peel Regional Municipality
City: Mississauga
Zip Code: L4W 2S1


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Black Taxi in Mississauga is the worst taxi service in GTA . I booked a taxi the day before my appointment at the hospital. I had to be at the surgery section at 9am I booked for 8:30am . The taxi came at 9:10am I called every time they say the driver is on his why . Plus the dispatcher called me in my way back from the hospital telling me it’s my ODSP representative fault because she gave her the wrong address where they should pick me up .I said : No ,don’t give that , you called me last night to confirm where the taxi should come to pick me up and where to and what time . The female dispatcher hang up the phone in my face, this is very rude / the driver picked me up and took the long road to the hospital,he was driving slow even he knows I’m very late when I asked him why you took this route,it’s far I’m going to be even more late he said : I’m the driver relax / other time I asked the driver to give me the 10% off they offered me at my second trip by text message, he replied: you’re not paying ODSP is paying,why you care ? Very bad service.
DO NOT USE THIS CAB COMPANY you will be very frustrated! --- I booked a taxi a day in advance, then I get a call the day of that they have no taxis! how unprofessional and frustrating, WILL NEVER USE THEM! this is totally unprofessional. Called them to see if taxi is coming they said they will call twenty minutes prior, and then they tell me no one is coming! RIDICULOUS and not good customer service!
I'm a Trans Help client and never had any problems with the service. One incident that really impressed me was when I left my cell phone in the back seat and about 20 minutes later my driver Reyhan came back and gave me back my phone. I was so stressed out and Reyhan had really save the day for me. Thanks so much Reyhan..
Very good experience from booking to when we arrived at our destination. The man who took our call was calm and reassuring. The driver came 5 mins before the booking time. The whole thing was smooth and prices are very competitive. Will definitely use the Black Cab again.
Very friendly drivers I would highly recommend them.
I use this company services several times , phone operator are nice and helpful . Get taxi on time and driver are very professional , knows the routes and drop me safely at my destination. when weather is bad like snow storm ETC , uber is charging 3-5 times the regular rate but these guys always pick me up and meter rate are the same . They also gives me very good flat rate when i go out of city or airport. Cars are cleans and driver are very helpful. I will recommend that if you need these company services must try it.
Booking a cab for a time doesn’t work. The employees will blame you for their janky reservation system.
Service was perfect until the last 2 bookings - one was 15 minutes early and the other was 15 minutes late. Not using them anymore.
I went to the office to prearranged my trip. The personal were friendly and helpful with setting up the timing. I realize I had made an error and with a phone call it was easily changed. The next day the cab arrived on time the weather and traffic were on our side after a smooth ride I arrived early for my appointment.
I wish I could give this company zero stars. They have no system for telling the customer when the taxi is arriving. I am a guest in this town and was given this company name to use for taxis to work. Pre ordered a taxi for 8:30am and by 8:35 was told it would be there in six minutes. Six minutes later I called again and first was lied to and told my car was there, then they said someone else had taken the taxi. Which is odd as I was outside waiting the whole time. In the end it took 5 phone calls and a lot of waiting to finally get a taxi. I was 20 minutes late, and unnecessarily stressed for a very time sensitive appointment.
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