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Tim Hortons

  1. Montréal
  2. Montréal Coffee Shop

Reviews, get directions and information for Tim Hortons

Tim Hortons
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address: 2525 Rue Victoria, Lachine, QC H8S 1Y5, Canada
Phone: (514) 639-9042
State: Québec
County: Montréal
City: Montréal
Zip Code: H8S 1Y5


Opening Hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 11:00 PM

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Reviews
The African guy in the drive thru window has such a bad attitude with costumers. When i complaint about his attitude he said you want food or money back.nAnd the supervisor or manger don't really care.
Good experience, it was early though around 7 30 , but the food was prepared right away and good.nThe place is easy to access and in a lively area in Lachine, as for the cafe itself, it was clean and nice staff friendly.nI ordered my favorite bagel plein gout and the must try cafe of Canadian autumns that comes with whipped cream and chocolate on top.
Service was good,nHowever the loud radio station was not tuned, so there was just loud static. I asked the pleasant employee if they could fix it. They replied “no, only the owner can fix it”. He apologized and said others had complained.
Service was incredibly slow.nThe girl working didn't speak English, didn't understand my order in French either.nWas confused when I asked for espresso with it.nMade me the wrong order and then tried to gaslight me into taking the incorrect drink that she made.nFortunately she had a coworker who was more on the ball who also spoke both French and English and could follow instructions.nIn the interim, I heard her be rude to a woman who asked for more cream for her coffee.nnWhoever did make my ice cap didn't bother to mix the espresso shot with it so I received it with loose espresso sitting on top of it.nI mixed it myself and it tasted fine, but they're just lazy and poorly trained here.nIt was also quiet when I came and it took way longer than it should have.nnThis Tim's and the McDonald's across the street are competing for the worst service on the block at this point.
Without fail this tim Hortons regularly disappoints. It's unfortunate because this is a small yet nice location.nThere are always lots of people working yet It takes forever to get served and when you do finally get your food there is often a problem with the order. If it's not a problem with your order, it's a problem with the order of the person in front of you. It's also not uncommon to see someone return their order because it was wrong and come back upset again because the replacement order was still wrong.nThere can be nobody in line in front of you and it still takes 15-20 minutes to get a cup of coffee and a breakfast sandwich.nnHere are just a couple of examples from my recent visits:n- I ordered potato wedges, I got a ½ full container with soggy potato wedges and was told that was the servingn- I ordered a bagel with cream cheese, the bagel had so little cream cheese you would think it's buttern- I ordered a bagel with cream cheese and bacon, they forgot the bacon. When I went back for my bacon they made me a new bagel with bacon, but almost no cream cheese.n- I ordered an iced coffee with no ice, they filled the cup ½ full and told me that was the serving if you don't take ice.n- coffee is often burntnnThis location does not respect recommended serving sizes. Don't expect to receive the food you ordered based on what you saw in the photos on the menu because you will be disappointed.nnI have reached out to Tim Hortons customer service multiple times and they say the same thing every time: it's a franchise and they will pass the information on to the franchisee and they will get back to you....but they never do.
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Tim Hortons map

Directions to Tim Hortons with public transportation

Victoria / 25e Avenue 40 meters
496
Victoria / 28e Avenue 100 meters
356
496
Notre-Dame / 27e Avenue 110 meters
195
Notre-Dame / 25e Avenue 110 meters
195
Victoria / 28e Avenue 150 meters
356
496

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