The Saratoga Hilton

The rooms were well kept and nicely furnished. Room service was prompt and the food was delicious. Staff was very friendly. After we checked out we realized we left a couple important items in our room, and housekeeping quickly and successfully helped us retrieve them. All in all a lovely experience.
8 years ago (30-10-2017)

The check-in was super quick. The hotel looked really nice. The room was very clean and the staff was friendly. I love staying at Hilton hotels. The pool looked very nice, although we didn't use it. The only thing was that the Hilton app says I could use my phone as a key and I couldn't figure out how to get it to work.
8 years ago (13-11-2017)

The first thing I want to get out of the way is the guy that greets you between 2 and 11 his name is Aaron is about the best guy ever and they need to clone him. Secondly I've stayed at this hotel a few times despite this particular event me not being a guest and we're told about major Renovations that we're going to a car and from the reception area and the nearby hallways there was no evidence that this kind of thing happened. I think they're working on it, but who knows. In addition the New York Library Association which I was attending was well embraced by the hotel which is adjacent to the convention center. The staff was friendly the parking was validated you could find your way around people helped you go where you needed to go. While it would not be my choice in Saratoga Springs going forward as a hotel to stay in they handle this situation very well.
8 years ago (12-11-2017)

Musty smell... that's the theme of this hotel. $10.00 parking for a secure parking lot they said... There was no security at all, just an incredibly busy parking lot that was 1/3 used up by construction junk and way too many fire trucks for some sort of convention, many using up multiple spaces (not actual fire trucks but large SUVs usually assigned to Fire Chiefs). Couldn't even unload at the front door, we had to park and take our stuff. Horrible hotel, less than caring staff. The breakfast was nothing short of a joke. HORRIBLE!!!! Overpriced!!!!!
8 years ago (16-10-2017)

Great Comfy Hotel Staff is very welcoming, helpful and friendly. We were attending a conference there and despite the crowds, the entire staff we came into contact with were very professional and courteous. Room was very comfortable as well.
8 years ago (22-10-2017)