The Home Depot

I was looking for couple of things which I could not find. Fortunately one of the employees was close by and asked me if I needed help. I must have looked really desperate lol. Anyway, she took me to the right isles I needed to go, even though it was across the whole store. I was really grateful for that. Thanks a lot to that nice lady. Too bad I don't remember her name.
7 years ago (13-03-2018)

The quality is good and the price is fair. The reason I didn't give it five stars is sometimes it's hard to find a store staff for assistance.
7 years ago (05-04-2018)

Love this Home Depot! I always walk in clueless but there's always someone knowledgable eager to help! I always get what I need even though I didn't know what it is that I needed when I walked in!
7 years ago (13-04-2018)

Online purchase - I spoke with a manager and two associates on the phone to make sure I could return an oven that I couldn’t use - I was told I could return it hassle free and they could put it on the floor to resell it. Today I got a completely different story - not only did I have to wait for 15 minutes for an appliance associate (who never came) but I was told I had to pay a 15% restocking fee because they were going to return it to the manufacturer. I explained to her that’s not what I was told and asked if she could do anything for me, and she was cold and said no I had to pay $174. Very upset that I got two different stories and now I’m out the delivery fee and a restock fee for a product I don’t even have in my possession. Very u professional to have two managers day two different things and then provide no customer service. My dollars will go elsewhere.
7 years ago (18-02-2018)

Such excellent customer service from Reshmi Vijay - Decor Sales Specialist. She went above and beyond to make sure we found exactly what we were looking for. She was so cheerful and pleasant to be around we said we would like to only go shopping there from now on if shes working just so we can deal with her. Reshmi was fast and efficient and very good at her job. Well done :)
7 years ago (05-03-2018)