The Home Depot

Do not buy Vileda ProMist Max Microfibre Spray Mop- I bought the Microfibre refill from home depot on Dec 24,2024after I tried to use it I see the mop coming out very easily because nowhere to attached to the handle they just put one stupid elastic tape each-sidewhich cannot hold the mop- I went to return it Jan 2,2025 but Customer service manager Lania said because you used it we cannot refund it . If I didn’t use it how I can find out it doesn’t work properly?!?! I lost my trust to Home Depot

Home Depot is a reliable destination for all your home improvement needs. Their extensive selection of tools, materials, and appliances makes it easy to find exactly what you're looking for. This store is well-organized, allowing for efficient browsing.nnCustomer services are great and many employees are knowledgeable and willing to help. Prices are generally competitive, and the option for online ordering and in-store pickup adds convenience.nnOverall, Home Depot is a solid choice for anyone looking to tackle home projects, whether big or small.

Horrible…nnnnWe purchased furniture, including a refrigerator and stove, from Home Depot on February 28, 2025. We were initially promised delivery by March 1, but the items never arrived. After calling customer service, we were informed that one item was out of stock — something they failed to mention at the time of purchase. They rescheduled delivery for March 3, but once again, nothing arrived.nnDelivery was then pushed to March 7. On that day, I called to confirm, and they assured me the delivery team was on their way. I even received a text saying they would arrive in 10 minutes. Since we had just rented the place and didn’t have appliances, we were staying at a motel, so I rushed to the house and waited for hours — but no one showed up. Later, I got another text saying they had been waiting at my house for an hour and were leaving.nnWhen I called to clarify, I discovered they had gone to the wrong address, despite having my correct shipping information. It’s incredibly frustrating that such a large company can provide such poor service. My family and I have been stuck in motels for over a week, incurring extra expenses for lodging and wasted groceries because we expected the delivery on March 1.nnThis experience has been devastating, both emotionally and financially. I truly hope Home Depot offers meaningful compensation for all the unnecessary costs and stress they’ve caused us. This has been the worst service experience we’ve ever had.nn

Big thanks to the entire team that worked around 5 PM today! They were all amazing and super helpful, especially Christopher. I bought a kitchen hood fan, and they were professional, knowledgeable, and incredibly supportive. 1 million stars!nnI wasn’t able to leave a review on the website, so I’m posting it here instead.

I have loved Home Depot and their services for many many years and I was so disappointed last week when buying a cooking range for my mother in law and learn that we only have 48hours to return a faulty major appliance. Their customer service have been largely indifferent about my mother in laws plight after having spent well over 1500$ on a brand new LG range that is not working.nnFolks consider BEST BUY better since they have a policy of 30 days for returns on faulty major appliances