Starbucks

By far the worst Starbuks I've ever been. When I drive through Cornwall, that's where I usually stop... but not anymore! Over the holidays, ordered a caramel macchiato and a caramel brulé latté and ended up with 2 brulés. And it took for ever. Today, stopped in and ordered a caramel macchiato. Once back on the road and waaay gone, realized it was a straight latté. So I called and they offered me to turn around (40km + to back track) to get it changed. Nothing else... I don't think so! How bout getting it right the first time. And again... 13 .in to get my drink that was wrong. Seems like quantity over quality is their thing! I'll be sticking to my Kingston one from now on.
1 7 years ago (25-02-2018)

So glad Cornwall finally has a Starbucks. Great seating area.
5 7 years ago (15-03-2018)

Service was great. I am more disapointed each time I go to Starbucks for the price you pay for the decreasing quality of coffee.
3 7 years ago (22-02-2018)

Its ok. Very expensive. Sometime it's good. Sometime it's like they brood it in a sox.
3 7 years ago (24-01-2018)

I so wish I could give this Starbucks 5 stars. Unfortunately I was barely able to give is 2 stars. By far the worst Starbucks I have ever been to, and I've been to many. The drinks (hot OR cold) are never made correctly, nor are the EVER consistent. If I wanted inconsistencies I would go to Tim Hortons and spend a lot less. The food is good, but that's simply because it's either heated or not... And even then, I'm lucky to have something that was supposed to be warmed actually warmed. Now on to the Baristas... Everyone knows that at Starbucks the Baristas are normally a huge part of what going to Starbucks is actually all about. The smiles, the friendliness, the kindness, the small talk, the "let me learn about this customer so they'll enjoy coming here AND returning" I'm so sad that NONE of that is what you'll receive at this location. Except for the RARE couple who truly are wonderful. All in all... Extremely disappointing. Oh and forget about any customer service... All baristas, supervisors AND management will literally tell you to call the "1-800-" number. Awful!!! 😢😢😢
2 7 years ago (04-01-2018)