Staples Gardiners Road

Where I work, we use the Staples Eway website most often but, recently I couldn't find what I was looking for and had to take a trip to our local Staples store (I was looking for file lettering labels in bulk). I was able to find what I was looking for, yet the package had been opened by another customer. That was no problem for their general manager though! He made a special order for us and we had it within a week. Thanks so much for going out of your way to provide such exceptional customer service. On top of it all, the cashier's did their best to call around to the down town store to see if they would have the lettering as well. They didn't but, thanks ladies for the above and beyond! AWESOME ALL AROUND!!!!!!!
9 years ago (01-11-2017)

Highly recommended, only place I'll buy computer equipment from. Far far better service than any where else.
8 years ago (19-02-2018)

I received the best customer experience by Greg at Staples. He helped me make the right decision on the best computer for my son with my budget and what my son needed for gaming. After being to many other stores, I choose to purchase the computer at Staples , for the excellent service by Greg! BTW- my son loves his new laptop. Thanks Greg and Staples!
9 years ago (16-09-2017)

Kyle l was very patient with me and went above and beyond in helping me as a Tec so I could get papers copied. The women working in The printing dept were very patient and helpful. A very positive experience when it very easily would have been a disaster for me. Kyle l is a great Ambassador for your business and I look forward to having a tutorial with him to learn more. It is not easy for a senior to learn the new technology. Thank you.
9 years ago (16-06-2017)

Customer service is lacking. Copy center was not able to read a newer USB key and had 3 tech's try different ports to see if it would work. The third tech just walked over in a loud voice saying it's our key and stop trying because we read hundered of keys a day and it's our issue. As a customer at a cash and others wating in line thanks for making me feel horrible having everyone staring at me as they wait in line because it's "our issue". Went to the computer section inn the store and a trainee let us plug it in and it read perfectly. Trainee even offered to transfer the data for us on one of their keys. After going in the office he comes back out saying there will be a $40. Charge just to move the file onto one of their keys. After saying no I had 2 more in training staff come over and try to help. At least the staff in training were more considerate and helpful. Asked to speak to the manager and she offered a $15 fee as we have to pay the tech 15 mis of work to move the file.. After I said no she gave no other options to help me except renting time on their computer to transfer a file at a cost. After that she refused any other help saying there was nothing she can do. I mentioned the issue with the print service staff and she said she would speak to her that all she could do...
9 years ago (23-12-2017)